Pilot Travel Center

AAA HVAC SERVICES

1:46 pm 7/3/2022 Dirty bathrooms, and not available to take a shower. But 2 of the workers sitting there without doing anything. Lazy

Laurie Lesko

Right there with you Marty Dudek! The 2 gals working were pleasant. However, a $2 bag of chips rings up at $2.19. Two shelves of $2 $2 $2 across in red AND the receipt even says $2 bag in description, but rings higher! Girl gives me a deer in the headlight look about the issue. Nothing to say except "that's the price" & when pressed "it's the tax." Manager isn't much more with it. But she does check the shelf, but comes back with a different bag of chips that shows $2.19 as if that explains all! I know it's only 38¢ (bought 2), but I tell her it's illegal to advertise & charge differently. So she proceeded to take the $2 strip off. I say that's fine by me for future purchases but not for this one. She still does nothing till as I'm walking out I state I'll be contacting Pilot about this illegal activity. To her credit, she then asks me to wait while she refunds the extra. Ultra small lot for semi's too. I'll avoid this place if possible.

Marty Dudek

Parked here one night. Made one purchase in the evening for $2.99 +tax. Came to $3.20, cashier asked if I would round up to $4.00 cuz she has no change....ummmm no. Next morning I am about to leave, I grab two bottled waters with a 2 for $4 tag under them. I am told I owe $5.90 at the register. I say they are marked 2 for $4. She stares ar me..... I hand her $5. She says this is only $5. I ask how much is tax in NC. She says 5%. I decided to let her keep my change only because I could tell she was far too inept to figure it out without the register telling her what I was owed. Now I am only 1 customer who happened to do 2 transactions on 2 different shifts at this place. Neither were conducted without incident and both left the customer and bystanders in disbelief. Who ever manages this place has alot of work to do with the staff.... UPDATE.... STOPPED IN 2 WEEKS LATER, GRABBED A DRINK MARKED $3.49. CASHIER RINGS IT UP AND ASKS FOR $4.59....I SAY WAS MARKED AT $3.49. HE SAYS NO... RINGS UP AT $4.29! UNBELIEVABLE.... 0 FOR 3 AT THIS PLACE.... ARE THEY LITTERALLY RIPPING OFF EVERY OTHER CUSTOMER HERE????

Dean Rowe

I'm not a driver, but I was in definite need of a shower early this morning. I was welcomed and happy to find a clean, warm, powerful shower to use. Also towels provided. The store had a decently stocked clothing selection. If you're in need of a shower after being on the road, no need for fancy stuff. Pilot truck stop is ready for you.