Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC

Category: Hotel in Spring Lake, North Carolina

Address: 103 Brook Ln, Spring Lake, NC 28390, USA

Phone: +19105000132

Reviews

evelyn273

Jun 13, 2022

We made a reservation for 4 got 2 sets of towels. Wall attaching AC unit had crumbling plaster and water was leaking from outside or the unit, not sure. The bathroom "jacuzzi" looked scuzzy, so sorry we booked here. Not even a working ice machine on our floor, or floor directly below us. Had to walk a maze to the ice machine close to reception area. Just ugh. By the way, the repair/maintenance person on call, Mike was amazing. Above and beyond. A true credit to this locations team. Thank you for all your help with our TV, Mike. We and the kids really appreciated your efforts to make our stay ok.

Verified Hotel Guest

May 13, 2022

Positive: The hotel was very clean and well lit! We felt comfortable during our stay. Negative: The Pool was not open for the season yet which upset the kids in our traveling party. We called down to the front desk 4 times with a question 4 times before we called from an outside line and finally got an answer.

Judi Murphy

May 11, 2022

The staff was wonderful, very friendly and helpful. Our room was clean and comfortable. The lobby/ breakfast area was clean. The halls, however, are dimly lit and not very clean. Our room had some REALLY obvious patch work on the walls and the ceiling around the sprinkler appeared charred(?!). It seems as though the staff is doing the best with what they've got.

Jenna

Jan 30, 2022

The hotel staff was friendly, but that's the only nice thing I can say. The shower had about 3 minutes of hot water every single time. The bed was sunken in and lumpy The walls were SO thin I could hear everything going on in all the rooms around me When I went to do laundry, half the machines were broken, but that didn't even matter because when I went to the front desk to ask for change for the machines, I was told they didn't have any, and that I'd need to use a laundromat. I specifically asked about guest laundry when I checked in, so this was really upsetting. I was supposed to stay for 3 weeks but had enough and left after 1, finding a different hotel nearby that was the same price and didn't have any of the problems. When I went to check out, there was a cop tensely talking to the front desk. I wish I had never booked here.

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Questions & Answers

Are u.pet friendly?

Emma Taylore | Jun 12, 2018
Caleb Compton | Jun 13, 2018

Yes, for only two pets and a fee.

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Is there a spa or hot tub?

Mike Smith | Jun 12, 2019
LanaT | Jun 13, 2019

They have the jet tubs. Nice. just bring the bubbles.

I've asked for 2 days now about when to expect my itinerary for my hotel reservation & I have yet to receive it. I specifically asked for the manager & never spoke to one. My email address has been confirmed. What's going on?

Christy Maria | Jun 12, 2019
Sierra Volkovya | Jun 13, 2019

It is because the service is terrible, and apparently the manager is never available. They falsely advertise having internet as well... when there is NONE what so ever.

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Do u accept pets?

Pat Gussey | Jun 12, 2019
Ashlei | Jun 13, 2019

For a fee

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