ATM (Wells Fargo Bank)

Deidre Pritt

Banking was “offline” at the branch nearest my office. Asked if it was area or bank wide issue with an “I don’t know” response. While driving the 1/2 hour home tried calling the branch nearest my home with no success. Had the “call center” attempt to call the branch with no answer. When I arrived and walked into the branch every employee just standing around because they were offline so I asked why then someone could not have answered the phones. Horrible experience. Not a happy customer!!!

Ray Brayboy

I have been trying to contact the Regional Manager, Liza Hall, for at least the past three weeks regarding a personnel concern I continue to have at the Barefoot Landing Wells Fargo branch-------which I understand is one of several branches she supervises on the Grand Strand. For some unprofessional and neglectful reason, she has refused to return my calls-------I have left at least two detailed voice messages on her cell phone. Since the Oak Street branch is supposedly where she is housed, I felt I had no other option but to post this one-star rating for this branch. How an individual with this upper level of managerial responsibility can get by ignoring a long-time customer's concerns for this length of time is far beyond mind-boggling . This behavior is frustrating, inexcusable, and clearly in violation of Wells Fargo's stated mission. In a nutshell, it is totally unacceptable.

David De Jesus

Amazing customer service!! Was nicely greeted at the door when I walked in, and the banker solved my problem within 10 minutes, very nice people!!

Marissa Barnhill

I went in to this Wells Fargo location to open a savings account and I was helped by Mr. Anaya. He made the process so easy and was very kind and professional the entire time I was there. I would definitely recommend this Wells Fargo location (I have had wonderful customer service here every single time I have visited) and would like to thank Mr. Anaya for his help!