Massage Envy

Category: Massage spa

Address: 7650 Girard Ave Ste 200, La Jolla, CA 92037, USA

Phone: +18585510078

Opening hours

Sunday: 10AM–4PM

Monday: 10AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–6PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–4PM

Reviews

Heather Cobb

Aug 15, 2022

They refuse to cancel my subscription. Decided to cancel because the quality and availability of services has declined substantially since signing up. I’ve tried canceling in person and online and keep being told the manager will follow up but they never do. Sketchy business practices here - take your money elsewhere. Will be disputing the charges with my credit card company…

rami elmallakh

Nov 30, 2021

It was a very relaxing massage . Very quiet environment and clean and the masseuse was very knowledgeable . I highly recommended if you looking for light relaxing massage but not for deep tissues but overall was very delightful experience

Janel Zelli

Nov 2, 2021

The staff and everyone was nice enough but the quality of the massage was pretty bad. It did not feel like the massage therapist was attentive or even wanted to be there. The areas of focus were still in pain by the time I left. Just overall poor equality. The front desk staff was nice though that's the only positive.

Julia Savea

Jul 4, 2021

They continue to charge my account moth after month of telling them to freeze it. I even got so frustrated, I cancelled the account last month, and I'm still being charged! I have disputed it on my credit card and will be reporting it to authorities if they continue to charge me without permission.

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Questions & Answers

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does Massage Envy offer Facials?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

Can I use my Massage Envy membership for facials?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

How long is a facial?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

What does a facial include?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

How much does a facial cost with a massage?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Does a facial cost the same as a massage?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How much does it cost to get a facial?

Massage Envy | May 21, 2022
Massage Envy | Jul 22, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

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How do I cancel my Massage Envy membership?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | May 21, 2022
Massage Envy | Jul 22, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | May 21, 2022
Massage Envy | Jul 22, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

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Does Massage Envy have showers available for guest?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | May 21, 2022
Massage Envy | May 21, 2022

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

What kind of massage do I get for the introductory rate?

Massage Envy | Aug 19, 2021
Massage Envy | Aug 19, 2021

Introductory rates are available for 60 minute custom massages session. Contact the franchised location to confirm eligibility.

Where can I see pricing options for this Franchised location?

Massage Envy | Aug 19, 2021
Massage Envy | Aug 19, 2021

Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the Franchised location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

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