Howard's Appliance TV & Mattress

David Garrison

I contacted Howard's Irvine on 7/7/22 and spoke with George. I was purchasing a new refrigerator for a commercial client. I was quoted $2339 plus $40 for removal of the old unit. I used these numbers to get approval from the client. Once it was approved and I called to place the order I was given a new price of $2519.99, plus $40 for removal, plus $30 for a water line. This misquote cut into our minimal profit and overhead by $221. No apologies provided. I was told that a price adjustment would be made if a better price is found in the next 60 days, but was then told that due to the economy that wasn't likely to happen. Be sure to get any quotes in writing. The delivery company provided excellent service.

Greg Kaput

We met with sales Associate Dawn and had a very comfortable experience. Dawn shared her design and technical expertise and was very cordial and welcoming. There was no pressure to buy only sincere assistance. We will use Howard's again when we need a home appliance.

Doris Le

I've been a longtime customer of Howard's for its high quality and great services. And George Moawad is one of the top product specialists to me ever. He has helped me to order what I was looking for in the store in Irvine. He has dedicated himself professionally and his excellent services. Thanks George.

Greg Van Hooser

This is my second set of large purchases from Howard's in Irvine. I worked with both David and Lee over the course of 2-weeks, while I decided all of the appliances for our new home (including comparison pricing from competing stores). I went with Thermador for oven, stovetop, microwave and dishwasher. All great products and was able to take advantage of manufacturer and store promos for great savings. David was especially helpful in keeping me updated with changes, electronic copies of manuals, and other assistance. While I did have challenges with the initial delivery, the Howard's team, including store manager, promptly address my concerns to my satisfaction, I highly recommend Howards to anyone shopping for quality brands at very competitive pricing.