The UPS Store

Rachel Smith

When I went in both male employees were extremely rude and nasty!! I had everything I needed to ship a return and they proceeded to argue with me! I was told by Amazon that my return only needed one label because it was a package deal with two separate boxes. They should have taken it and they did not!!! Then they proceeded to be rude to the person on the phone! It would be nice for them to get somebody in there who's not rude and nasty and who isn't would actually like to work!!!!

Patrick Boylan

I can't say enough about the folks at this store. They are nice and helpful every time I come in. If they are backed up it is usually because of other bonehead customers, like me sometimes, that make things harder. Super easy place for Amazon returns and shipping out my sales brochures.

Eleanor Downs

Please be aware that packages are not getting to there destinations on time as told by employees at this shop. I called to discuss why my package did not arrive to my granddaughter on her birthday as I paid 200. For it to get there in 5 to 7 days. Was asked to call back the following day to speak with Sam who is the manager and could assist with a refund for the delay. She told us it was out of her hands due to covid and was in the hands of the post office. It is now 10 days later and I had only asked if they could of been straight up about the delays when we sent the package. Just be careful not to go to this store. Covid or not be direct about your abilities to ship out so your consumers can make a informed decision.

Joe Doe

Pretty bad customer service, about on par with dealing with crowded USPS during peak lunch traffic with only one clerk. While there one of the employees was rough handling another package after the person had left almost as bad a Ace Ventura on a delivery run. Had to repeatability ask the employee to completely finish packing my package before I would leave and had to deal with their remarks that they weren't going to take anything anyway. Just skip this place if at all possible and go on over to Wenatchee location yes its a bit more time to get there but I have no doubt you would be better off than dealing with this location.