Address: 5520 S Macadam Ave Ste 250, Portland, OR 97239, USA
Phone: +15035179090
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
E S
Staff are always super friendly and helpful, take their time explaining details. Always enjoy interacting with this office!
Mike Wilson
Good job
Zeb Yaklich
Michael Holton's agency has handled our home, auto and business insurance policies for over a decade. They've seen us through multiple new homes and been there as our family and insurance needs have grown. The staff and Michael take a true interest in our personal and professional insurance needs and we recommend them for anyone looking for the best level of customer service and insurance needs possible.
Claudia Mize
There should be negative stars: do not use this agent. I transferred my policies (car, renters, and life) from Kentucky to Oregon. Yes, this is a big transfer, but that does not excuse leaving a single woman stranded at 8PM at night when she has been told she has a policy because the agent has the wrong vehicle on file (wrong make and model I have never owned). I am new to Portland and most (if not all) of my support system is in Kentucky (meaning across the country). I do not understand why I have insurance if they are not going to help me when my car isn't working properly. Not only was I completely deserted and had to resort to police assistance (for a mere light being left on in my car that wore my battery down), but they didn't even care the next morning. I understand (to a degree) that this happened after hours, but to not even reach out the next day was outrageous! I have been with StateFarm for ten years. I adored my agent and her staff in Kentucky. They were the model of "like a good neighbor... Statefarm is there." The next day, I had an email from Chandany at Michael Holton's office telling me I should be careful using the service to jump my battery because it is considered a claim. If they had checked in with me at all they would have found out that they was a wire short in my light so it wasn't going off. An easy fix, but my insurance should have been a comfort and security, not scolded me for USING my coverage. Worse yet, I reached out to Jarred at Gina Hopper's office in Kentucky to tell him about it. Hopper's office went above and beyond; they even reached out on my behalf to Michael Holton's office. Gina tried multiple times to reach out to Michael Holton, leaving messages and had no response. Needless to say, I have gone to another agent here in Portland. So if you ever need an agent in Kentucky, Gina Hopper and her associate Jarred are truly "like a good neighbor," but Michael Holton's office is like the obnoxious neighbor that sneaks into your garden, steals your tomatoes, and then blames you for it.
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