Pacific Steel

shayne britton

Ordered metal for a project and was told it would be ready the next day. I Called the next day 2 hours ahead and was told it would be ready. Got there and paid, THEN was told part of my order was not ready. Wasted my time, delayed my project, cost gas money for another trip. Employees offered no apology or compensation. Terrible customer service. Will be getting my metal elsewhere in the future.

Tammy davis

Drove an 1 1/2 hours for steel and upon arrival we were turned away for not wearing a mask. Ironically by a salesman, not wearing a mask, nor willing to provide one to customers. The manager “Steve” returned the call and We received a lecture about protecting his employees. Apparently customers do not matter, nor is protecting his employees from his other employees a priority: We spend 1000’s of dollars monthly for metals. We will gladly protect them from having to spend a buck on our masks.

Nathan Williams

I have used this location under a different company name, but with the same helping people. I went in needing just a small metal piece and didn’t have enough for them to honestly care. One of the happy ladies took time to talk with me and we worked out something that would worked. Everyone treated me like I was a large account. I will always tell people about this company. Thank you for helping me, and treating me so kind. Nathan Williams, Rathdrum ID

mitmaks

Delivered load here. They took forever to unload me. I had to go unload at 3 different places in their yard, instead of just dropping whole load in one spot. I would not recommend delivering here.