Catalina Hardware and Supply

Michael Morgan

I visited this location on Sat, April 23 at approximately 5:30 pm. The cashier did not greet me at checkout, even after I politely greeted her. After checkout, I thanked the cashier and again, received no response. Knowing this was a-typical, I asked the cashier if she was ok, and got no response. She then proceeded to so busy work near the counter and I politely asked “ma’am, are you ok?” She glanced at me, waved her arms in the air as if to ask what I was referring to, but never bothered to articulate a response. This was the worst customer service I’ve ever experienced. If I didn’t need the staple gun so badly, I would have gone elsewhere. Perhaps management will be interested in pursuing this matter further. Very disappointed.

Don M

The prices here are simply ridiculous. People saying they are reasonable have to be shills. For instance I needed Bun coffee filters they were around $5.50 here for a box. The same filters at Walmart are $1.86 a box. That is roughly a 300% higher markup. This is just one example. I dont shop here unless I am desperate. I hate their price gouging. Just my opinion.

Wes McCollaum

I go here at least two or three times a month, it's always my first try when I need something hardware, but a lot of times they either do not carry what I need or are out of it. When they do have what I need it's a great experience, like recently I purchased A 10 lb package of 6011 welding rod at a competitive price and I didn't have to drive all the way in to Tucson, I left a happy camper...

Jim Willoughby

Everyone was wearing a mask. Customers are also required to wear a mask. I appreciate this as I will not shop in stores that allow employees and customers to go without one. While I was in there, a rather obnoxious man came in with out a mask and ignored the cashiers request to put one on. She called for backup. The situation was handled well. On top of that, the customer service was excellent and I found everything I wanted. Keep up the good work with the mask situation.