Leatherman Tool Group

Sam little

Excellent product, and customer service! It is a joy to do business with this company! I have carried this tool for 20 years, and it is a rare day that it doesn’t get used. It has been misused, and abused and It is still in great condition, and I have no doubt it will last more than a lifetime. I recently ordered 10 tools as gifts for our company. We received custom logo tools in less than 7 days! Thanks Leatherman!

Larry Fisher

Unfortunately, the public store is closed. I'm sad. There is a warranty drop box at this location. No human contact presently with covid. But I still love my Leatherman Super Tool! 23+ years and it's still good.

Robert S

I had an old Leatherman Wave that had seen a hard life. I still carry some traditions from my infantryman days. When something is broken, you first try to fix it with a Leatherman and some duct tape (100 MPH tape). This involves prying, wrenching, cutting, and otherwise abusing the tool and the material being addressed. My Wave was missing a few bits and was becoming 'loose'. I sent it in on the hopes that the warranty application folks didn't find a loophole. They didn't even try. They just sent me a new Leatherman. They sent a newer model as mine was now retired. I couldn't be more pleased with that service.

J.

9.18.18 UPDATE: my Charge + TTi is now my EDC! I wanted the highest quality multi-tool ever made, so I got it. Previous review below is still true regarding the customer service at Leatherman; owning 10+ Leatherman multi-tools and an array of accessories, I finally needed to replace one of them, my Juice XE6. The bottle opener/wine opener snapped off. From me showing them what happened, to a brand new Juice XE6 in my hand, it took roughly 20 seconds. Unbelievable customer service and warranty, just like I knew and expected. Simply the best multi-tools made! They have the appropriate tool for all ages. Just find the one that suits your needs the best and you won't be disappointed. And the quality is second to none.