Dairy Queen Grill & Chill

Monique

Soup not ice cream. Last couple of times I have stopped at this location I leave disappointed because it’s melted. It’s 7pm and the weather is fine. I live 5 min away no reason it should be completely liquid. Not coming back

Lee Chaffee

Ordered four small ice cream cones for my children, and asked for a cup of ice water. Got to the window and retrieved my four ice cream cones and my ice water, then I looked at my receipt and noticed a total of $16. I noticed I was charged four dollars for the ice water, so I asked the man at the window, “did I really just get charged four dollars for ice water?,” at which point he shrugged, said “Yep,” and slammed the window shut. I park my car and go inside and am shocked as the manager seems to double down on the $4 charge for water, saying when they give you a drink cup with water they have to charge you full price for it, he also showed me a small cup saying this is our water cup. I let him know I simply asked for an ice water, I did not specify what type of cup I wanted it in, nor was I given any options for different types of waters, or told there would be a charge. He said, “Well he put it in the system that way and gave you the ice water in a drink cup so you have to pay $4.” No, “I’m sorry for the confusion,” no offer of refund, just complete and total managerial idiocracy. Please, please, please do not waste your time with this place….

Landon Gregg

I waited 15 minutes for a #1 burger and when it finally came out, it was the wrong burger, five minutes later I received my actual burger, which was very tasty and the only reason this place gets 2 stars. However, the soda machine did not serve Dr. Pepper, a staple in the industry of both soda and fast food. I had to settle for Barq’s root beer, which is the least appealing of all root beers. This place had bad service, bad drinks, but decent food. Two stars from me.

Jennifer Mann

I’m a regular DQ Fan. Today I was both disappointed and impressed. There were some new kids on staff and in training. They served me the blizzard on the right that is missing an inch and a half of ice cream. I asked if they could remake it and they remade it super fast! Staff was super nice about it and gave me the blizzard on the left. And it really wasn’t a big deal. I really appreciate them making this right.