Cafe Rio Mexican Grill

Brett Schlee

We used to come in on a regular basis but the last few times we have been in the food has just been “meh”. The line is dirty and food debris is all over. My wife’s chicken burrito had a random piece of steak in it that was floating in the red sauce. I feel if you had food allergies this would not be the place to come. Lots of cross contamination. I watched the girl sprinkle more cheese over the counter/sauces than on the burrito. When I go to Chipotle I never see the amount of filth and food debris. Hopefully you can clean up your act. (Pun intended) or I think I might just give all my business to Chipotle from now on since they are literally across the street.

Betsy Ramos

I ordered a shedded beef burrito enchilada style. I got a very dry burrito, no enchilada sauce to be found. NOT HAPPY! Will not go back

Richard Lee

What a classy name for a Mexican restaurant, with subtle reference to the Rio Grande and possible tex-mex food! After my experience here, I would suggest a major overhaul to bring these stores up to the promises of their marketing team. Entering the store, I felt herded into a chute, toward making limited selections without much choice. Checking out at the cashier, I discovered that I had purchased four tacos, lettuce and some rice and beans for just over $20, not a bargain. The food was bland and not tasty, as the server did not offer any of the advertised hot sauces. The server acted impatient, not allowing time to describe the offerings, as if I should have been expected to know their offerings. The environment was not clean, even though most employees were wearing gloves. Having reviewed MANY Mexican restaurants, this is at the bottom of my list.

Lisa Elaine

Ordering Chicken Tortilla Soup for curbside pickup: Sometimes it's very good. Last night it was an epic failure. I ordered the soup, a flour tortilla, and ALL of the condiments on the side, just as I always do. I picked up my order at approx. 9:00 PM (open until 10 PM) and the place wasn't busy at all. When I got home I found that there was NO flour tortilla included, NO tortilla strips included, the cup of soup & chicken was only about 2/3 full, and the guacamole looked very sad - sort of a greyish, oxidized coating like it was made the day before. I've included photos for a visual on what I got. I have ordered Chicken Tortilla Soup there several times in the past year or two. Usually the soup cup was much more full. But my previous order was missing tortilla chips, also. The order before that was missing the cheese! Every time I make sure I have each of the condiments marked to be packaged separately in my order. Each time everything shows up on my receipt but I'm not getting everything I order. The time of day or night when I order doesn't make much difference, either. I can't begin to express my disappointment with my order last night & I'll think twice before ordering there again.