Top Shelf Mexican Food & Cantina

Trey Elkins

Great service tonight, decent Mexican food. But I was super disappointed when my plate of rice came with plastic wrap pieces in it. I chewed on the small pieces of plastic wrap for a few seconds when I finally realized what it was! Told the server. She apologized. That’s my review. I didn’t ask for a refund I didn’t expect a refund. But I got no manager response or apology from the restaurant. Stuff happens. Better Mexican food can be found elsewhere.

James Stevens

After waiting for a table for a reasonable 15 minutes due to understaffing of waitstaff, we had to wait over an hour for our food to arrive with the excuse that the dining room was full (we sat in the bar area) and after 45 minutes I went over to the dining room area and there was only a few tables that were occupied which means our server forgot to put our order in. No big deal we were only offered drinks once after the initial three trips apologizing for not taking a drink order but the food was good once we finally got it. Again we sat at the table for another 15 to 20 minutes waiting for our check until finally I was able to find our server and hand her my card. I know times are tough with employees, and lack thereof, but man that was ridiculous.

David Schneider

On a chilly night sitting on the patio, my young daughter asked the waiter for "Hot Chocolate" we laughed, knowing it wasn't on the menu. He ended up coming back with the best hot chocolate we've ever had. Creamy and smooth, with a spicy cinnamon flavor. These days, everyone in the restaurant industry is working harder than ever, I appreciate that Top Shelf hasn't forgotten how to provide awesome service.

Bryan Strader

The quality and service here has been sliding over the past few months. This last time, they were completely understaffed. Waited at the front for ten minutes before being greeted by a host. Sat at table another ten minutes before someone took our drink order. Tables were left unbused the entire time we were seated. Very gross, and unprofessional. Our server neglected our table until it was time to pay bill. Yet somehow, they found time to sing happy birthday to one table with 4 servers, while everyone else stared on in confusion as other tables were clearly not getting service either. Being understaffed is one thing, but whoever manages this location should be fired immediately. At the very least a front of the house manager should be checking on customers in time of being short staffed. Been eating here for last 7 years, will not be returning.