Whataburger

Jeffrey Flynt

I really like their chicken sandwiches. They specialize in letting you customize them however you like. They also have fresh brewed tea, plain or sweetened, which is sometimes hard to find in a fast food place. The place is clean, fast, and eager to please! The spicy ketchup is amazing!

Michael Mitchell

On Saturday July 1st my lady placed an order for me online for this location around 2254 hrs...for some reason the website started buffering, right after she hit send for the payment. Her bank however sent her payment confirmation immediately...I was waiting in the parking lot while we were waiting for the order confirmation. over 15mins passed and still no order confirmation from the Whataburger website...now I realize that this is no fault of the store location...but there is more...so I went in the store to inform the staff member that we placed an order but the website isn't giving an order confirmation...she stated that unless she could see some proof that she could not help me...this is when I showed her my cell phone screen shot showing the payment that was dated and time stamped showing when the order was was placed and paid for...then the same staff member told me that she couldn't help me because the order wasn't showing up in their system... So then my lady forwarded the screen shot of our order and I showed that to the staff member...this is when she became rude and began to speak to me in a condescending manner...I politely advised her that she was being rude and it wasn't necessary to speak to me the way she was...she then said she would need to call her district manager...the time is now 2324hrs and the order comes thru in their system...but now she is telling me she doesn't have to serve me...mind you she is literally holding her phone while the DM is listening...she now tells me that She is NOT going to serve me and that I can get a refund...and the DM supported this...So I advise them I will take the refund...then she tells me I can get a refund on the app...but we did not use the app...I asked how do we go about getting our money back...she could not tell me...I then asked for her name and she flat out refused to give me her name...this was perplexing to me because this staff member was the MANAGER ON DUTY...so today 1 week later I returned to this location after some inquiring I got her name Yaneth, from the DM Marco Canales...who was lacking of any empathy what so ever and did not offer to give me my money back , nor explain to me how I go about getting it back. I used to visit this location 5-7 times a month... I will never return to Whataburger...Wendy's and a Dave's Double would be my recommendation...I intend to escalate this to their corporate offices in Texas

Lauren Herrmann

Everything was good until I opened the gravy, which was literal liquid. Do they not check to make sure the gravy is the consistency of... you know, gravy, before giving it to customers?

Shawn Patrick

I love Whataburger, their food is always fresh and delicious! Plus, the staff at the Avondale, AZ location is full of sweet, hardworking people who understand the importance of a good work ethic and superb customer service. Thank you all for such a great fast food experience. You just don't get that kind of treatment anywhere anymore and that means a lot to someone like me, especially at a fast food restaurant! I'll be back just for the customer service here!