19th Ave and Baseline - Goodwill - Retail Store, Donation Center and Career Center

Cynthia

I don’t even know where to start lol I’m a huge goodwill shopper !! & will not let anyone mess up my vibe! I came in and a some customers where already waiting in the return line “reg 5”and have been waiting is what I was told by them. I waited 5 min too in the return lane then decided to take care of my transaction afterwards instead. I did my shopping and headed back and ask a cashier if someone could help me with my returns. I waited and asked twice until a girl named Kayla came. I asked for her name and asked what was going on with these waits. She stated she was on an important call reporting some COVID staff issues which were important to take care of and not the transaction that was going on at the moment. I understand! But what I don’t understand how a customer at a store isn’t as important as what’s going on in the back.She said she was the manager and was doing her job, told me I was rude!& didn’t need to deal with rude people like myself 😂.she definitely got defensive when I told her my review would be on my experience. She gave me my receipts back with my purchases and said I could go somewhere else and do the review. honey it’s not being rude to ask ! And you don’t tell a customer that they’re less worthy..I am important too! I’m here to spend some money too and give you a job too! Remember we are also the REASON you’ve got a JOB and be BLESSED. What’s done is done and all we can do is move forward!!! Goodwill needs to step it up on the management because this girl is very unprofessional and need some proper training just saying🤷🏽‍♀️. I had no issues with the rest of the staff they were polite .

Bobby Ramirez

Grand Mart Hair Store.. Not for me. But the Ms's sure likes it. Lowe's, CVS & Wells Fargo are here too. CVS 2 star's for **book/magazine section is the Smallest I've ever seen in a CVS!! Lowe's *** no self checkout area. Also A first in any Lowe's as well... I hope this is not a case of two (2 ) huge corporations profiling the residents... Well's Fargo. As usual 5 star's *****

Velia H Bribiescas

Haven't been to the Thrift store in alone time. Stoped buy and found the things that i needed too. It was blue tag 1/2 price day today. I did found a nice blouse shaw too. And everyone was very nice and happy and helpful too. When i got to the register this nice young man gave me 20% off my clothing too. I'm definitely coming back. Thanks for keeping the store clean and organized. And hiring hard working employees too. 🤗😊

T

The Goodwill is okay. Went during the 50% sale so it was a bit messy. The staff was not friendly. When they were putting clothes away, none of them said excuse me to get past the customers. One employee didn't even know whether it was a 25% or 50% sale.