Battery X-Change

glenn thomas

About a month ago I had a friend who was stuck with a flat tire, but she didn't have a tire tool and the one I had was to small so I didn't know what else to do so I walked in and asked Brian if he could loan me a wrench to help me and I had offered my ID and my credit card and explained my situation. Brian was happy to help me with a large ratchet and the correct size socket so I could get the tire off. Without Brian's help I don't know what it would have cost me to get my friend back on the road. I'm very thankful for the help he gave I will be visiting the next time I need a battery and I've told all my friends that this is the place to go for honest and friendly service. Thank you again Brian I appreciate all your help.

Tracy Tsefalas

I was thoroughly impressed with the kindness that was shown to me by the shop’s owner Brian. I had previously purchased a new battery from him and needed some assistance due to some start up issues with my car. I dropped by the shop but due to an overload of work, Brian wasn’t able to assist me at that moment. He graciously offered to drop by my house after work to remove my battery and drop it back off the following day after he had a chance to charge it with his equipment. As promised, he brought it back the next evening and the car has been running great since. It is rare these days to come across someone who is willing to go above and beyond your expectations. Thank you Brian for your graciousness. I will not only return to your establishment but will share my experience with others who would appreciate your excellent service.

John Kutasz

I've driven past Battery X-Change for many years, never before in need of their services, but always enjoying this building as an example of what SE Portland used to be like. A recent set of issues with my car made it necessary to have a professional deal with it, and the kind Local Guides who have reviewed this place before me made it easy to decide on a specialist. A preliminary phone call made it clear that they could help me, and would be able to do so without an appointment. Their layout, with 2 driveup parking spaces under the canopy, made a Covid-distanced rainy day visit perfectly pleasant. The technician was able to work under the hood while I stood by the rear quarter panel, and could easily hear and see his commentary and progress. My car was fixed quickly, without being sold anything unnecessary. It's good to know that helpful experts are still available for traditional car troubles.

PJH

I brought my battery in to get tested, and it was in fact going bad. Scott was very helpful in recommending a battery for me and did not pressure me like a salesman. I ended up doing some research on my own that afternoon and came back the next day and purchased an optima red top for my battery. Scott did a great job installing the new battery along with cleaning up the wiring from my harness to the terminal posts and custom fit the battery I wanted. Very happy with the work and warranty optima offers. Highly recommend this location and their services. Thanks guys!