El Pollo Loco

Category: Mexican restaurant in Los Angeles, California

Address: 101 E Manchester Ave, Los Angeles, CA 90003, USA

Phone: +13237597009

Opening hours

Sunday: 10AM–10:30PM

Monday: 10AM–10:30PM

Tuesday: 10AM–10:30PM

Wednesday: 10AM–10:30PM

Thursday: 10AM–10:30PM

Friday: 10AM–10:30PM

Saturday: 10AM–10:30PM

Reviews

Angel Silva

Jul 26, 2022

This place is ridiculous to say the least. I work near by and would stop on my lunch break. My food is always cold and my order somehow always ends up missing something. I have tried to pay with my EBT card and for some reason or another the lobby is always closed. So when I than try and go to drive thru just to be told they can't accept EBT. Which makes no sense to me. All in all poor service and might as well be closed down.

Michelle Balam

Jul 22, 2022

This pollo loco says they close at 10:30pm I've been here SEVERAL times around 9-15 & they are already closed! It also says dine is open & they have the doors locked all the time. Not only that but when we do get our food the chicken is ALWAYS BURNT!!! not 1 time has this place gotten my order right. It would be so helpful & if they would just be honest about the hours & fix it online as well so people don't come & waste their time.

Miss Blossoms

May 18, 2022

Just got my order and cesar was so sweet and kind! He added my napkins, utensils, extra sauces and pico de gallo!!! His attitude made it better and food was really nice and hot. Super tasty! Thank you so much cesar for your service and awesome customer service

Berenice Galeno

Mar 27, 2022

If I could give this review zero stars I would. STAY AWAY!! I asked for mashed potatoes and rice as a side and they gave me spoiled beans! They smell disgusting!! I also bought a salad and the avocado on it was brown! The chicken was very hard and so was the rice! I wouldn’t of cared about the one hour drive thru wait but the food was disgusting! Save your money!! Go somewhere else!

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Questions & Answers

do they take ebt

InGaming pc | Dec 27, 2019
audreya payne | Dec 28, 2019

Yes they take EBT... I believe?

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Oy I went to the crazy chicken, grab the line for 10 minutes when you arrive with the cashier to order and it turns out that they do not have rice

Julio Jandres | Dec 27, 2019
Marisol Ramirez | Dec 28, 2019

I always find them missing something in this location.

Do you guys take hot meal program

Q’ueeen Love | Dec 27, 2017
Adela Gonzalez | Dec 28, 2017

That's good to know

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Does pollo loco do delivery

KATHERINE COLUNGA | Nov 26, 2020
Joseph Nader | Nov 27, 2020

Yes

Do u accept ebt

Dips Rangel | Mar 31, 2020
Braulio De Mora | Apr 1, 2020

Yee

Quin is the manaller that place is disgusting and greasy they never boy to come back or stop at crazy chicken ..

Sandra Martinez | Mar 1, 2020
Victor Orellana | Mar 2, 2020

It is only to understand that sometimes they have many people buying

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Do they except EBT?

Phill Rudd | Dec 27, 2019
Debbie Debbie | Dec 28, 2019

It depends on the location. But you'll probably have to walk in instead of driving in drive thru

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DOES NOT ANSWER THE PHONE ???? Why???

Jose Flores | Dec 27, 2019
James Hopson | Dec 28, 2019

Do better just going up there, it's very busy at times

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What are the catering options

Lillian Johnson | Dec 27, 2019
Sharron Pratt | Dec 28, 2019

They do catering. I'm sure if you call them they will be able to help.

I want to know if I'll be fully refunded for finding hair in my food? I spent too much money to have a woman's black strand in my macaroni, I know cannot eat here anymore.

Deshell Robinson | Dec 27, 2018
Gunisha Berry | Dec 28, 2018

You need to call corporate i call THEM all the time Call Them Right Now Don't Wait Nasty

Make a order

Peggy Jones | Dec 27, 2017
El Simpson | Dec 28, 2017

yes

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