O'Reilly Auto Parts

Anthony Begay

Jeffery was most helpful even though he was on his break.

Adam Smit

The guy at the counter was very helpful, told me the part number I needed and went and grabbed it off the shelf for me. Other than where to put gas and oil I don't know diddly squat about cars so his help was greatly appreciated!

Silivia Suluka

I commercial through the west valley location ran by Tracey. I LOVE MY OREILLY TEAM THERE! I don’t think I can say that enough. Anyway, I needed a part that only this location had. I saw that Howard (west valley driver) was in the middle of dropping of parts from DC and didn’t want him to feel rushed - even though I was rushed. So I asked nick to let me pay for it and I’ll run over and get it. I walk into this store, and there’s a few workers there. Not familiar with this location so I stood in line. 1 kid is being helped, 1 in line and then there was me after. I stood for a good 15-20 minutes watching these workers. Here’s what I saw. 1 guy on the phone. 1 lady stocking shelves in the back. 1 guy looking for parts that was helping the kid at the counter. 1 lady - standing around looking for change for $100. It’s this lady that had me rolling my eyes. I thought, is she needing it to help someone’s transaction - nope cause there’s only 1 kid being helped and the guy that’s helping him stopped what he was doing to see if he had change for the $100 bill the lady was looking for. Since she wasn’t helping anyone, I assumed it was personal. I could be wrong. But it was annoying standing there waiting for so long watching her hold us longer for change. Bottom line is I counted 5 workers and only 1 helping customers - with the exception of the guy on the phone probably talking to a customer or another store. Next time if this location is the only that has what I need I’ll just help Howard bring in parts in west valley and ask him to come get it. It was crunch time for me but lazy hour for them.

Justin Pratt

It’s open nice and early 7:30 am on Saturdays. The staff was just moving the customers through the line nice and smooth. They asked if I was looking for something specific and helped me find it right away. I don’t have any complaints about this location. I’m always pretty happy with O’reilly.