Mark Christopher Auto Center

Category: Car dealer in Ontario, California

Address: 2131 E Convention Center Way SUITE A, Ontario, CA 91764, USA

Phone: +18663035687

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Cody Avey

Jul 4, 2022

ALEX SARABIA! !! Not only did he provide my wife and I the best car buying experience, but he provided the best customer service experience across all industries we have ever encountered. I can’t say enough about how Alex went above and beyond for us. Alex and I started chatting on a Monday about a very difficult and highly sought after vehicle. I explained to Alex we would have to fly in on Saturday to buy the truck. He kept in constant communication and was readily available to answer all questions and provided updates throughout the week. He made it possible to get a truck that is so difficult to find. He took care of my wife by picking her up on time at the airport, treated her to Starbucks, and had everything in line for a painless car buying experience. This enabled her to get on the road home, quickly! The gratefulness we feel for Alex and the superb customer service he provided makes us want to only buy vehicles from him…even if it means flying to Ontario and driving 5 hours back home! It’s so refreshing to come across an individual who shows such passion and knowledge for their job! I would rate Alex 20 out of 10 if I could!

Armando Lopez

Mar 23, 2022

They are quick to sale you a car but not quick to service it. I have previously purchased two vehicles at Mark Christopher a 2015 Tahoe and a 2021 Silverado. I made an appointment for an oil change just to wait in line for 30 minutes and then be told it's going to take 2 hours for an oil change. I told the service advisor that I made an appointment and he just shrug his shoulders like "ohh well". I will never purchase or give any referrals to about this dealership to anyone , they have lost a customer for life.

Simone Dazalla

Feb 8, 2022

Every time I make an appt for service, it seems I’m behind 20 cars. After speaking with the service dept, I get the same answer…. “We don’t know how long it’s going to take, depends on who needs what.” It’s absolutely ridiculous. What’s the point of making an appt then? And why would the appt calendar show complete availability, if it’s on a first come first serve basis? Why even take appts? I’m going to search out a dealership that cares about it’s customers, and remembers what true customer service is about. If you need to service your car, save yourself some time, and skip Mark Christopher Chevrolet.

E B

Aug 16, 2021

Excellent customer service. The staff is super friendly and extremely knowledgeable. We were in and out in no time with our new Silverado. The facility is clean and climate controlled, making our time there perfect!

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Questions & Answers

Parts department hours

Tommy Avila | Aug 19, 2018
Robyn Webb | Aug 19, 2018

It takes an hour of calling just to speak to the operator because no one in the BUICK service Dept answers!!!!! Thoroughly FRUSTRATED

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What time does the Service department open on fridays?

Jason Ramirez | Nov 21, 2021
Mark Christopher Auto Center | Nov 21, 2021

Hello Jason, we open at 7am. Give us a call anytime at (909) 667-2650.

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What are the Covid safety practices like here?

Anonymous | Aug 18, 2022
Alan Dunning | Aug 18, 2021

The same as anywhere else, wear a mask

do you have a c8 there now

midevilcycle | Aug 19, 2019
Francisco Antoniosm13 | Aug 19, 2019

Not yet

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how do i replace key

tina4562 | Aug 19, 2019
Brian Noble | Aug 19, 2019

You know I work here at the dealership as a salesperson and I have found the easiest way to replace a key is to trade in your car. Feel free to contact me.

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Do you guy's have a body shop

BEAREDDAD NOSHAVE | Aug 19, 2019
John Powers | Aug 19, 2019

Yes

i have a 2001 gmc yukon that has a recall on the fuel pump it was ganged once by you guys does it still qualify

Damian casas | Aug 19, 2019
Kelly Butler | Aug 19, 2019

A recall is legal, you should not have any issues

There texting method doesn't work...they answer once but then they don't respond at all...

Eduardo Quijas | Aug 19, 2018
Chuck Rosato | Aug 19, 2018

I find its better to call them and ask for a service or parts dept and for texting 1 guy does sales internet questions he'll get back to you but it takes some time

Do you work on sunroof 's ? If not, would you recommend anybody?

Jose Machicado | Aug 19, 2018
Chuck Rosato | Aug 19, 2018

Yes if its a chevy or Cadillac they have parts to repair

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Hahahha me too

jach1214 | Aug 19, 2018
Daniel Maisel | Aug 19, 2018

Great place

When is your parts department open

Patricia Chavez | Aug 19, 2018
Rudy Rojas | Aug 19, 2018

They usually open at 7 or 8 usually the same time as service. On Saturday the close at 2pm

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