Wescom Credit Union

Manny Vargas

Had a bad experience but they were able to correct their errors.

Gideon Eaton

My wife banks with them and we've had nothing but problems. After being a member for years, they still put a week long hold on the same check I write her every month. The money comes out of my account immediately and then Westcom won't release it all for a week. They charge fees for a basic checking account even though most credit unions offer a free one with little to no balance or direct deposit requirements. Take your business and money to another credit union if you want a no-fee checking account. Getting assistance from a bank employee on the phone is often a 30+ minute wait. If you have that many customers and that volume of calls, maybe you should increase the call center team size to handle the needs of your customer base and/or determine what is the cause of so many problems that require a phone call. I wish I could remember the specifics of our many other problems with Westcom because I'd add them. I'm really excited for the day I can convince my wife to switch to another bank.

Ali Khaled

Was not so nice of an experience. People usually talk to someone directly not across the bank or behind desk. If it was one of my staff I would reevaluate communications with someone to open a new account

Anutek Cogutek

Wars experience in that branch stuff mean menager don't lisent what client asking him specialy if you from different country.