Progressive Insurance

Gilman Ra

Thank you so much great progressive support 👏

Stuk Here

It is really pathetic when Progressive Insurance spends more time trolling Facebook, Google, Yelp, and any other Web Site, looking for comments about Progressive Insurance, than Progressive Insurance spends Investigating their customers claims. Instead of contacting their customer's witnesses, Progressive Insurance wants to pass their customer's concerns on to someone else. Progressive Insurance passes those concerns on SOOOOOO far, Progressive Insurance looses, misplaces or just does not care about the customer's concerns! Instead of contacting witnesses for their customers, the Lazy, DO Nothing Claims Reps (like Ariel) at Progressive Insurance tells the customer "By paying the other person's claim against you, WE are protecting you if the other person takes you to court. Yes, Progressive Ins is going to charge you more for your MONTHLY premium because you (the customer) cost Progressive Ins money!" NOT!!!! The other person admitted, in front of the Progressive Ins customer AND 2 other people, that the damage WAS NOT caused by the Progressive Ins customer but "I can't submit anymore Hit and Run claims. I have your info so I'm claiming you did it!" Did my DO NOTHING, LAZY Progressive claim rep bother to find out? Did she talk to witnesses? NO!! SHE wanted to protect me and charge me more for premiums!! GUESS WHAT, The other Insurance Company contacted my witnesses!! PROGRESSIVE COULD NOT BE BOTHERED!! This man(?) told his Ins Co that I drove a white Optima, I have a dark gray Not Optima. I have no scratches, dents, dings on my car. This man(?) is claiming I made an almost 2 inch gouge with a 12-18 inch scratch that starts deep at gouge and fades to a white rub mark on his front fender, centering under passenger side headlight and fades toward passenger side, on his Black VW Jetta. My Dark Gray car cannot make White marks on a Black Car without leaving ANY marks on mine!! Yes, you want an insurance company to protect you BUT, customers also wants an insurance company that protect customers from OBVIOUS INSURANCE FRAUD!!

David Turnbull

I don't know that anyone comes here by choice, for me an up close view of a giant elk brought me here. The process was super easy, the staff was great. They make the process as painless as possible and have a bunch of snacks on hand for good measure. ProTip- if they still have the orange and white pens on the desk, take a few. They are awesome.

Kaveh

Really nice facility. Our friend totaled our car and progressive made the process really easy and fast! We checked in, they gave us the papers, we signed them and they took care of us. Really a good experience.