Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store in Irvine, California

Address: 6 Cushing Ste 100, Irvine, CA 92618, USA

Phone: +19497530039

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–5PM

Reviews

Ron Charron

Jul 21, 2022

Just placed our order today. Shella our sales representative was outstanding. I will go back for our next project and deal with her again.

Gary Oakes

Feb 5, 2022

Needed some shower parts in a hurry. Scott helped us determine exactly what we needed and since it was out of stock locally he found another location where I could do a will call pickup. All the staff was super helpful and courteous. Will definitely come back here for our next project.

Walter Anderson

Sep 10, 2021

Was trying to track down a specific faucet due to breaking a handle. The receptionist was really helpful and directed me to their website after looking in their showroom. I had a quick question on ordering and she was going to refer me to a salesperson. I only wanted to know how long shipping typically took, but didn't feel like waiting. I only waited 2-3 minutes and ended up leaving...so not blaming them for my impatience.

Stephen G

Apr 24, 2021

The staff is very rude with no respect for their customers. Avoid this place if you can help it. The staff doesn't deserve support if they won't even let people with babies sit down while they wait their turn. They've limited their capacity to the number of sales people they have in the store so it takes forever to be seen even with the store 90% empty. So even if you don't need their slimy salesmen, they make you deal with one tailgating you the whole time. This has nothing to do with covid but only to do with them forcing you to deal with their sales people. Its a joke.

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Questions & Answers

The item I received was defective. How do I get a refund?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 19, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 19, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

How long do I have to return an item?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 19, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 19, 2022

For most items, you may initiate a return for refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.

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