Suds 'Em Yourself Dog Wash

matt meier

This was my first time taking my dog here and it definitely won’t be the last. The staff was so friendly and helpful, able to get it right in and they gave me all my options as far as soaps went and they gave me an Apron which most places don’t do. I’ve taken my dog to a few of the other self service dog washes and this is by far the best. Not only are their prices great atmosphere is great as well. I’ll be telling all my friends if they need to watch the dogs to come here

Gina Mendez Paoletto

Very friendly and accommodating to my puppies first experience getting his nails trimmed. They gave him treats and made sure he was comfortable before beginning. When I returned the front desk person approached me with aggressiveness and made a scen about a policy they have that they hadn't told me about and apparently I broke by leaving my pup for the 15 minutes they had him. Then I paid and we left. It's a good rate, and other than the person who took our money, was a friendly place.

Jodi Mason

The staff was amazing, very kind and patient with all the dogs! The areas are clean and cleaned between each dog. You have everything needed, cookies, towles, ear cleaner, leashes. They even do their nails for $5! We will for sure be coming back and telling eveyone we know!

Alexis Sowers

I have been going to this groomer for almost a year and haven’t had a problem. I was very surprised when I called a few months ago to schedule my three dogs and was told there was a 6wk wait. According to them, COVID had caused people to schedule out their dogs for yo to 12 months. I accepted that fact and scheduled my babes to be groomed. My original appointment was for 10/14. While on vacation I was called and asked to reschedule for the 10/17. I called the morning of the 17th to confirm the time and was told that it was scheduled for the 24th. Upon hearing this I was frustrated and expressed that to the male owner. He was very unapologetic and did not seem to care at all that I had been misinformed and that I had already waited 6 weeks for my dogs to see the groomer. I was very mellow and did not raise my voice at all but simply let him know that I thought it was poor customer service and that I was frustrated. He accused me of yelling at him( crazy that a female sharing her frustration in a calm adult way is misinterpreted as “yelling”)and threatened to simply cancel my appointment all together!!!! That was this owner’s idea of customer service…accuse the customer of yelling and refuse service because someone on your team made an error. I fully understand scheduling errors occur but this owner is sorely lacking in customer service skills. He told me he didn’t want me as a customer if I was going to be upset because of the error….WOW! I really thought this was a great local business to support until this negative experience. He could have turned that whole thing around with some empathy and sincerity. So sad We Suds Em!