Bolouri Dental Group

Angela Smith

Don’t go here if you don’t want to waste time or put your kids through stuff that’s not necessary My autistic son had some work that needed done and when we came in for a cleaning they were looking at the wrong X rays and made the appointment to get the work done for today and they numbed my autistic child and didn’t do the work 😡😡😡😡😡😡😡😡😡 they numbed and made the appointment for nothing and I’m so beyond frustrated with them they strongly suggested seeing the orthodontist before continuing with dental work They did apologize left and right but that doesn’t cut it. You guys need to double check your stuff before numbing my autistic child who is terrified of the dentist in the first place I can’t believe this happened! I highly DONT recommend this dentist and we are looking for a different dentist soon

Mellon Marsh

Took my boyfriend here since they were under his coverage. Had extreme tooth issues that was making him sick. As a new patient they took his xrays and sent him on his way and wait for insurance to approve work on his teeth. A week later his insurance approved work but they scheduled him out a month to a month and a half. All while he is consistently getting sick and having trouble eating due to tooth pain/ jaw pain. Even calling their emergency line they did not pick up or get back to me. After this experience, we decided to go to another dentist. They may work for routine cleaning, but time sensitive health issues don't seem to be a priority. When they fix their patient process, I'll think again about giving them my business and referral.

tonka crouton

I called them from Randall Children's Hospital and told them I needed to reschedule because my daughter was in the ER and they said "sorry, you had to reschedule last time and so we refuse to see you ever again!" I explained to them that my child is epileptic and we spend a large portion of our life in the hospital and unfortunately epilepsy does not give the dentist a heads up before a seizure occurs. They did not care, and were very rude and I am urging everybody not to give them your business. When they called me to reschedule my appointment, not only did I not charge them a fee but I did not deny them my future business either. Maybe it's for the best, I've been waiting on my tooth to be fixed for over a year now, but they keep making me redo the exam and x-rays every few months, even when it's them calling to reschedule or them finding a reason to cut my appointments short and stretch them out over several appointments. I'm starting to think that maybe that's not such a coincidence anymore, can you say insurance fraud much?

stacie benefield

Not only will you have to wait at least 3 months between appointments, they have horrible patient services once you are there. When you finally get your appointment, don't expect to be seen on time. I have waited for anywhere between 10 and 30 minutes to be seen. And good luck getting anyone to call you back or respond to emails. I finally switched dentists and submitted the required paperwork for my dental records to be sent to my new dentist, and big surprise they never followed up. I had to call and email 4 to 5 times to get any response. Finally they said that they had sent them, but the other office had not received them. It has been almost a month since my initial request, and still no records have been transferred. I really don't understand why they have any patients at all.