Massage Envy

Category: Massage spa in San Diego, California

Address: 634 14th St Suite 106, San Diego, CA 92101, USA

Phone: +16192384206

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

David Tucker

Feb 4, 2022

Terrible experience. This location is not even my regular location, but they called me out of the blue earlier this week to set up an appointment. Then comes the day of the appointment. I texted the automated texts to cancel/stop so I didn’t receive them anymore and they took that as I was canceling my appointment. I drive 30 minutes to the appointment and sit in the waiting room for 10 and they tell me my appointment is cancelled. No calls to confirm, no text because I STOPED them and no effect to reschedule it or resolve the issue. I will never ever go back here and I am now cancelling my envy membership because of this terrible waste of time.

Melissa DePierro

Jul 20, 2021

If I could give this place zero stars, I would. I've tried canceling my membership 2 separate times now and yet they continue to charge my credit card. No one will return my emails or phone calls. The last time I spoke to the lady at the front desk, she told me a manager would call me back within 10 business days to resolve the issue. It's been over a month since that call, still no call back and my card continues to be charged. Highly disappointed with their lack of customer service and professionalism. Maybe this review will get them to acknowledge their mistakes. I've already contacted my credit card company and not sure what else to do. Beware and DO NOT sign up for a membership at this location!!!!!

Laura Wingrove

Apr 24, 2019

Had the best prenatal massage today!! Crystal S is amazing and can’t say enough nice things about her and my experience. My back, neck and shoulder feel great and I’m so glad I went. Ladies, if you’re in the area and expecting a little one, do yourself a favor and go get a prenatal massage from Crystal S.

Noel Kapela

Sep 4, 2012

I went to Massage Envy this past Sunday 9-02-2012 and was recommended Lilly and I have to say that she did a EXCELLENT JOB!!! I have gotten many massages in the past and Lilly might just be the best one. She listened to exact what I wanted and exceeded my expectations. So anyone who is looking for a great massage ask for her.

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Questions & Answers

How long is a facial?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

I'm curious on which female massage therapist is recommended that does a great job with either a swedish and or deep tissue massage

Julius Caesar Ramilo | Aug 19, 2019
Eric Sandoval | Aug 19, 2019

I had a male he did very well

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