Balboa Naval Medical Center

virgil sana

I came here from Guam for a Cardiac Ablation. When I arrived for my preop, I met Dr. Choi who was going to do the ablation. He was very knowledgeable and explained everything to me. He made me feel very confident with the procedure. When I arrived for the procedure, I was in and out before I even knew it. I stayed in the recovery room for about five hours to make sure there was no bleeding. There was a nurse there by my bedside the entire time taking my vitals every thirty minutes. My follow up was quick. Dr. Choi answered all my questions and was very informative. I read the reviews before I came here and was very skeptical about my treatment. But upon first talking to my Dr., he assured me I was in great hands. My entire experience here was by far the best treatment I had ever.

CJ

Terrible er service. The er nurse on call that was on the fast tract side was horrible bed side manner was horrible. It was really busy and I was there 4 hours. She was awful to me and very rude. Told me my foot was sprained but In reality my foot is broke. I was supposed to get X-rays as soon as I went back and she canceled them on “accident” so I waited 2 more hours to get X-rays. Which showed an acute fracture on the bottom of my foot when I broke my ankle over 15 years ago. I didn’t break my ankle on the bottom where she showed me. She was horrible. This isn’t the first time I have had this problem. I will not go back to this er ever again. Plus how they all talk smack about the patients at the desk and I could hear them it was horrible. I verbally discharged my self and wobbled out. So packed I had to park in the parking garage and walk all the way down to the er. Some poor girl was pregnant and complaining of hurting and they made her wait out in the waiting area and she was in active labor. Will not go back.

RDoc

This review is for the ENT clinic. I want to commend Dr. Utz and Dr. Rozycki for providing excellent care. I went in to have a possible Salivary gland blockage under my tongue check out and after Dr. Utz saw it. He recommended for the removal of a small lesion as a result. He asked me if I wanted to comeback the following day or complete the procedure the same day. And I opted to have it remove the same day. Along with Dr. Rozycki, the procedure went well and was over very quickly. Thank you Dr. Utz and Dr. Rozycki for the work you do!

starblast61

Waited over two hours for just a urine sample. The doctor was more concerned about asking why i came tonight vs any other night? Instead of trying to figure out a solution to my issue. Told me i didn’t meet the criteria for what i thought i had, but couldn’t give me an answer to what i did have. I waited over and hour and a half JUST to get my urine sample results. Normal navy care here. Nothing special