ALDI

Anna Stuart

My husband and I experienced horrible customer service at the Aldi in Gahanna on N Hamilton Road last night, by not only the cashier, Djenaba, but the store manager as well. We were finishing up our shopping, heading toward the front to check out when the manager rushed over to us to warn us they were closing the store soon, that she'd be "pulling the curtain" on us if we didn't leave soon and "We want to be out of here by 8:10pm tonight!" I assured her, "We understand." She'd already spoken to other customers just as rudely who were equally put off. BTW, we were just feet from the cash register when she tracked us down. We went straight to check out. I smiled at our cashier, Djenaba, and said, "Hi!" as she started ringing up our groceries. She ignored me, but a moment later, held up a bag with a single tomato and blurted, "We don't sell just one tomato, you have to buy the whole bag!" I was surprised by her tone and asked, "So you're not going to sell it to me?" Again, she ignored me continuing to check us out. I told her, "This has been a terrible shopping experience - then assured her, "Not just you, but the whole Aldi experience tonight." She glared at me and finally said, "Well, if you'd been a little nicer I probably would have given you the tomato!" My husband and I turned to each other, shaking our heads. I noticed she had no name tag on so I asked for her name. She threw the receipt at me and walked away, without telling me her name. I whispered something under my breath to my husband and she turned around and yelled back at us "Same to YOU!!" as she strutted away. We walked out stunned. To say she was rude is an understatement. And thinking she can treat customers badly and get away with it because she doesn't wear her name tag is cocky & unprofessional. Somebody should be training this girl in good customer service because she has a bad attitude. We've never been told to leave a store before (it wasn't even the closing hour) and the cashier only added insult to injury with her rudeness. Obviously, we won't be shopping at this store any more.

Elaine Housley

Very clean store that was well stocked.

Hannah Sabo

It's a great Aldi's! It is always clean and has a great selection. The produce is perfectly fresh all the time

Vickie Glover

Nice clean Aldi's. Well stocked and the employees were helpful.