Swensons Drive-In

Ralph Smoyer

Ordered food online for 3 people at 6:57 pm Monday and the app said it would be ready at 7:26 pm. Arrived a few minutes early and was told by a trainee car hop that he couldn’t find my order on his iPad so he went inside to check on it. A few minutes later a regular car hop came out and told me they had found the order but it wasn’t ready yet. 20 minutes later and a different car hop came out and said the kitchen hadn’t started the order yet but they could put a rush on it if I could wait 10 more minutes. I agreed because I needed the food and asked for a partial refund on my bill. Finally got the food about 8:10 but was told they couldn’t give me any refund because I had paid online. A very poor experience for someplace that’s supposed to have fast food! The food was good.

Kyle Hartmann

Since it was recommended to me a few years back, Swenson’s has become a must for me every time I am in the Cleveland-Akron area. This specific location was recommended to me as the original restaurant, so I am pleased to say I have now visited the OG Swenson’s. I went with the Galley Boy and banana-peanut butter shake, which was fantastic as always. Was happy to have this NE Ohio delight. Highly recommend, cheers.

Lloyd Mayweather

Server was great. Always appreciate how hard they hussle. The only complaint is the burgers seem smaller and the food just doesn’t seem as good as it once was. It’s still epic good and nothing like any other fast food. Wish they would go back to old suppler or ratios on their burgers or whatever it is they charged.

Keith & Amie Traylor

My family and I love Swensons and have been a patron for many years. Lately I feel that the quality of service has slipped. I ordered s shrimp basket with coleslaw. Not only did I not receive my cocktail sauce, I also did not receive coleslaw. I am assuming that this is potato salad and it appears to have been used as well. Too tired to return but come on Swensons. You have loyal customers so the least you can do is to ensure that we receive what we ordered. Thank you.