Michaels

Madison Anderson

Maybe just a tad bit bias considering I work here. Michaels is a great place to get all your crafts needs. Especially on Sundays when hoblob is closed.

Simon DeVille

I have never been so welcomed in a store. It seemed like I was the VIP customer. Then Merrick was so professional. Every action was just what I wanted. If you are looking for a welcoming store, this is it.

Elena Burlakov

Michelle at Michaels was such an amazing and helpful soul. She made sure that I got everything I needed. She informed me of some helpful resources while shopping. I also had a bad day until she said some kind words to me. People like her are the reason this world is a better place.

Crystal Sunde

I have shopped in-store at the Valley Michaels 3x this last month, not including my online and curbside orders, as I am redecorating /restocking my craft room for our business. All 3 times I have been in the store the staff ( 2 ladies in particular) are extremely rude to the customers. They have no problem showing their displeasure in having to assist or answer customer questions. I have to scan all items with the Michaels app to verify pricing and they will still argue about their advertised sales. I have had to order items online for pickup to get the sale prices on items that were advertised as they will not entertain any conversation about pricing discrepancies. One of the associates even said over the walkie talkie " Is she blind, it clearly states..." I was absolutely appalled by this. I left without purchasing the items in question. I returned the following day after calling to verify the sale price and was sold the items for the sale price the associate was so rudely mistaken by. Today when I came in I was purchasing ceramic planters and picking up my online curbside orders. When I got to the counter and inquired about my pick up I was told " didn't you know it is self service?" Even though I was checking out other items and my curbside order was not in the "self service bins" as it consisted of oversized items. When I returned home today I found that all of my planters were just tossed in my bag, not wrapped, subsequently breaking 2 of them. I have given this store multiple chances to live up to even the lowest of standards and they have failed everytime. I used to be loyal to this store but after the last few experiences I have had I will no longer spend my money here. You ladies should be ashamed of yourselves for how you are treating customers.