Red Roof Inn Washington, DC - Lanham

Jeff Smith

I only stayed here as a result of hotels in region being sold out or being in access of $300 for 2 star properties. I checked in just before midnight and with several others. It just took too long. Security was highly visible. It appears young people get rooms and have parties as security officer was stopping one checking in from even thinking of partying. The parking lot had to many young adults just hanging out in rear lot. The security cleared it out. The room was overall clean but the bedding needed to thrown out. Too many cigarette holes. Bathroom ceiling look bad. Just too many loud people outside at night and even in morning. I called front desk several times in morning, no answer. When I went to front desk, the only person in office was someone in lobby asleep. I assume it was front desk person. I ended up leaving my key behind the desk slot. Just horrible experience. Owner, should be ashamed at all the negative comments. This place is a not good.

Christina Elliott-Graves

So follow up from my “stay” at red roof. I didn’t keep the room that night I checked out immediately and was told I can get a full refund from the hotel. Booking.com called them the next day to confirm the refund, one staff member responded that the general manager is the only one who can approve it. So fast forward 9 days later. I call booking.com to see what’s the hold up on my refund they respond that the general manager did not approve the email yet so they will reach out to red roof. Booking put me on hold called them then said the general manager is sick. Fine. In the meantime I give their guest relations a call to see how they can help, they sent a email to relations director. Today I get a call from a staff member of red roof inn he tells me he is the general manager and I need to call booking and tell them that they verbally consented I remind him that they are waiting on a email and he starts arguing me down about it. So I hang up on him talking over me and call guest relations and again NO HELP. At a lost at this point !!!!!!!

Patrick Trye

They tend to over charge you on Friday. I have been there on different Fridays and the price is always different. No consistency on pricing. Day $97 for a day at 11am the manager rudely opened the door " saying TIME TO GO". At checkout I asked if anyone tried to enter my room he said yes because house keeping wanted to clean. And I had only been there for 3 hours. They need more accurate information sheet on when guests checked in and when they should checkout. This was extremely rude.

Vanessa Figueiredo

I booked for 1 night. It was my husband, my 2 years old son and I. I was drove for many hours and we needed to stop and sleep. When I woke up I was with some bites on my back and on my right arm and when I turn the pillow to another side I could see it was completly dirty, like someone used before us. When I went to the lobby to return the key, I told the owner what's happened and he gave me a paper and told me the hotel will pay my stay for one night when I need and in any Red Roof. He was very friendly, but I need to see if this will work.