Ferrellgas

Tina S

We pay extra to cover any issues with our tank. We had a leak, not from our negligence. We were charged the service fee for THEIR error. There IS NO program to assist anyone with their bill, no billing distribution to compensate for the costly fillup of your tank. Buyer beware, this company only cares about making money, despite this being a life saving necessity.

Jeff Kohl

I have called the local office in Salem, OR and the corporate number, and I always have to wait to talk to someone. I was on hold for over 16 minutes today at the local number when I hung up and called the 800 corporate number. When I got the same recording at the corporate number I hung up. The waiting has happened at least 3 times I have called the local number.

Mike Clark

I phoned in to order propane (ran totally out on Christmas Eve !). The customer service representative took the time to check scheduling to see when we could expect delivery. "Wednesday or Thursday ... due to the holiday" is what I was told. To my surprise, The driver knocked on my door at 2pm today (Tuesday !) Furthermore, the driver was professional, courteous and safety minded. Driver Rick, took the extra time to get out of his truck and walk around to the rear to ensure all his equipment was secure before leaving. That extra step for safety means everything. Thank you

Brian Foster

Great job would not ever go with another company these gyes do it right the first time and are professional very trust worthy company thanks Ferrell gas good job