WinCo Foods

Mary Cat

I was in the cash or card self checkout and had my own bags, which for some reason require a checker to log in and clear how many of my own bags I am using. When the checker arrives she tells me I have too many items and I can only checkout 15 items or less due to the machines breaking down because of too much weight, apparently. So, I said can I just ring up 15 items, pay for them and then ring up the others as a separate order, so the machine doesn't get overloaded? And the checker says I will get someone to explain this to you since you do not understand. So, she calls over another checker who is quite rude and I ask her if I can ring up two separate orders, so I do not go over the weight limit and she tells me, NO! You can only ring up 15 items. At that point, I took my purse and my bags, left my cart and said, "That is ridiculous. I will no longer be shopping here again." So, Winco, you lost a customer due to the fact that I was not allowed to use the self check out for 2 separate orders. Which I might add is how I always check out, each and every other time I have shopped here. I guess your customers are not a top priority for you, good to know.

Laurie Cima

Competition is a wonderful thing for Bend, it's been a long time coming. It was well organized, very clean, great produce. Some very good pricing, hope it's not just for the grand opening? Meats were beautiful, selection is unparalleled in Bend. Checkout was slow, understandably. Staff were polite and helpful. It was more crowded than CostCo on sample day!!! Still going to shop Walmart as well. On a recent trip to Winco; Winco needs to step up customer service. Every checkout line had atleast 3 people waiting. Did I mention they had 2 checkstands open? I had been in line waiting for 20 minutes, a newer checker walks up and takes a couple that she saw just walk up to get in line and opens a check stand to check them out. My checker had a lengthy conversation with a customer while her line waited. It went beyond pleasantries...... Winco has been open long enough to work the bugs out. Next time I want get in and out, I'm going to Walmart. 😡

Irene Miller

I absolutely LOVE WinCo. Only place I shop. But I am very disappointed because they stop selling banana nut muffins. I would make a special trip there just to buy them. Now I have to drive across town to Fred Meyer to get my banana nut muffins. That's the only other store that sells them. Please , bring them back!!!!

Jerami Potts

Beautiful store, fair prices, 24 hours (YES THEY ARE OPEN 24 HOURS!) & Great selection of a bit of everything. Bins full of baking goods, candies, pet food and treats, cereals, drink mixes and so much more! You have to see it to appreciate it & you will! My #1 grocery store choice for all of Deschutes County!