Address: 5615 Bannister Rd, Kansas City, MO 64137, USA
Phone: +18166562194
Sunday: 12–4PM
Monday: 9:30AM–6PM
Tuesday: 9:30AM–6PM
Wednesday: 9:30AM–6PM
Thursday: 9:30AM–6PM
Friday: 9:30AM–6PM
Saturday: 8:30AM–5PM
Katherine Dismang
Amazing helpful staff, very clean facility, and easy access to units.
Kaylei Page
Walked in around closing to ask a simple question. The moment I walked in the lady with the glasses and the stringy hair threw her hands in the air muttering underneath her breath. I said hello and she just stared at me so I said I rented a storage here she said I don’t know who you are I said would you like my name? She looked up my account and said what do you need? I said this is my first time here and I would like directions to my unit because the other location is not the same. Long story short her attitude was disgusting she made me feel very unwelcome and uncomfortable like I did not belong there. She told me well the email you got gave you all the directions which it did not it only my stated the unit number and entry code. At the end of the day I do not know what her problem was but if you do not like dealing with customers that look different from you, sweety get a new job it’s simple.
Stacy Hill
Well lets start off with my storage was cleaned (stolen) out about 90% of everything without nobody saying anything until they received a payment. So I go to the storage office at 9:15am and the manager sitting there and door was locked until 9:30am so I entered through the garage and knocked on the back door and said Can you remove this temporary key You have on my storage because I'm looking through the peephole and see my stuff is trashed & missing. So she opened it and took a photo then left the building for 2 hours instead of helping me with a report (STRANGE) so I waited then she had an full attitude and dont wanna answer any question's. She knows exactly who has my stuff they had extra keys. Everybody got 3 keys and I got one. First problem with new manager and I been there for over 2 years and now this when the new crew is hired. GET RID OF THE MYSTERY THIEF'S
bryson baker
My experience at life storage has been excellent! Hevan especially, has been so helpful in answering all my questions and concerns. She took the time to show me the available units and explained everything in detail. With no doubt a great employee! The units are very clean and easy to move in to. Thank you Hevan
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