Riverside Payments

Category: Corporate office in Vancouver, Washington

Address: 5721 SE Columbia Way Suite 150, Vancouver, WA 98661, USA

Phone: +18667200644

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Tanya Gappmayer

Aug 5, 2022

Working with the Riverside Team has been like motivational friends & family. I am excited to get out and achieve my goals and make a better life for my family. Anyone who is willing to make a positive change in their life should definitely join the Riverside Family. You won’t regret it! 😁

Santa Lama

May 8, 2022

Totally scam do not switch Riverside payment they told me they can save 1.5 % then my current provider after I see statement there charge is more then my previous provider please don’t switch with this company. Hay all small business owners be careful with river side payment don’t switch with your Murchent with them they are totally scam I switch with them March 17, 2022 they give me lower rate which is $400 less then current provider I decided to switch with them today is the day may 8 they have no access I can see my statement I call them they are working on it I got a charge $675 dollar higher then I used to pay same amount of volume and total transactions I am so upset I call them they don’t response I have price match paper work which is I want to post the same time but no way I can get my statement that is totally scam I recommend all business owner please do not go with Riverside before you go think 100 times if there is 0 star πŸ‘Ž

Trevor Jensen

Apr 22, 2022

This company is dishonest and has no care for what they tell you. Since the moment they walked in to the door of my small business I was fed lies. I informed them I was starting a new business and did not need services until then. I was told there would be no charges until I ACTIVATED MY ACCOUNT. this was a lie, as soon as I gave them my check information to sign up with them the charges started rolling in. I have now accumulated over 1600$ in charges for a service I have never used. if I could give less than a one star review I would. have called customer service several times. have been told the refund was processed and when I went ahead and informed them that the refund had in fact not been processed I was told "their computer was crashing and they needed to call me back", then calling them back they put me on hold and the call randomly drops! STAY AWAY FROM THIS COMPANY! I WILL BE TURNING RIVERSIDE PAYMENTS INTO THE ATTORNEY GENERAL!!!!!!!!!!!!!!!

Michael Harrington

Apr 1, 2022

Recently signed up with Riverside to process my credit and debit sales at my store. They were able to get me a substantially better rate than I was paying my previous merchant service company. My sales rep, Alan, made the whole process very simple and enjoyable. Would definitely recommend checking them out.

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Questions & Answers

Are you guys able to integrate with floral shops?

Jeff Hill | Aug 19, 2018
Riverside Payments | Aug 19, 2019

Yes we definitely can

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Do they ever answer the phone for their existing customers

Merrill Laverne | Aug 19, 2019
colby parry | Aug 19, 2019

Always, never a problem. And best of all they all speak clear English

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They like to fire people and not let them leave appropriately, they are very unprofessional. Will let you know at the last second to leave the door and never come back!

Daniel Shcherbina | Apr 20, 2022
Riverside Payments | Apr 20, 2022

Hello Daniel, Thank you for the review, and thank you for sitting with our internal People and Processes team, we appreciated the conversation and insight. We will share your feedback to improve processes moving forward.

if I apply for this job, and live in CA is it remote? As in will I be able to stay home and stay where I live and not have to move?

Ashley Ray | Jan 20, 2022
Jacob Alexander | Feb 19, 2022

Nope, gotta be local for the phone representative job. Might be able to get a different position remotely, but I dunno.

I am currently with sguare and have a loan with them and I am considering switching so my question is what is the time frame of getting a loan offer threw riversude

John Davis | Aug 18, 2020
farahfroehlich | Aug 18, 2020

Same day

When you change to riverside payments,do you think they promise you (saving numbers) is true.how is credit card machine,are they easy or complicated?

Rui yun Li | Aug 19, 2019
miranda j | Aug 19, 2019

If you have a different merchant prior they can save you money on your monthly merchant bill. The thing is though, is they send you 2 new machines so that means a new lease for 4 years for 2 machines when you only need 1. All prior lease payments won't matter. Eventually they will pay off your old lease for you, but you have to start over. So if you had 1 machine prior and your lease bill was $40, it will go to $80 for 4 years.

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Do you offer free equipment setups when someone becomes a client?

Jeff Hill | Aug 19, 2018
Mark Lott | Aug 19, 2018

You lease the equipment and they walk you through the setup over the phone. It's very simple.

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