Massage Envy

Category: Massage spa in San Diego, California

Address: 7610 Hazard Center Dr, San Diego, CA 92108, USA

Phone: +16192553589

Opening hours

Sunday: 10AM–3:30PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–7PM

Reviews

Ashley McWilliams

Jun 1, 2022

I had a wonderful massage by Brian who made me feel very relaxed and even used some unique techniques of his own to massage my arm and forearm. I think I received one of the best massages done at a Massage Envy. I want to shout his excellent service and appreciate the staff for fitting in the massage under short-ish circumstances.

Chantel Cerwin

Mar 12, 2022

I have never been treated worse at a place of business. I arrived 10 minutes early and waited for 30 minutes before I went to the receptionist and ask if I could reschedule because at this point they were running 20 minutes behind and I had work. The receptionist was rude, said that she was going to charge me as a no show, and when I got mad about this she laughed in my face and used profanity. I was speechless. Worst experience.

Steve Ferguson

Dec 14, 2021

On 11-15-2021 Contacted by customer service and rescheduled to Monday 11/29/21. I thought at the time it was unusual because Catherine normally works on Wedenesday. I was called on 11/29 and then rescheduled to Wedenesday 12-1-2021. I was then contacted on 11-30-2021 to be rescheduled to 12/20/2021. After being so long without a massage my body was hurting so on 12-13-2021 at 4:37pm I called Massage Envy Mission Valley and spoke to the front desk who said they could apply a 30 min credit to my account for the previous cancelations and book me for a 1hr. streching session at 3pm today 12-14-2021 - When I called to confirm my appointment they said that their Stretching Therapist was off today and acted like I didn't call yesterday. I explained that I needed to speak with a Manager and they said they didn't have one today. POOR Service - Not Honest - Not Trustworthy

Fernando Hernandez

Aug 16, 2021

I've been coming here for years. After a while it became a habit of them rescheduling me or not locking in my appointment at all. They don't care either. They were fine with me canceling. Not wasting my time or spending money here anymore.

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Questions & Answers

How long is a facial?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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