Fast Specialties

Robert “1975 PINTOBOBSTER” Bannister

Been having issues with my car for a few years, I tried to adjust out best I could with little tools I had. had a friend recommend "FAST SPECIALTIES". Called and talked to Anthony VIA the phone. Took my little 1975 Ford Pinto into shop dropped it off after explaining issues with the car. was given a call approx two days later telling me car was done. when I arrived I had asked to speak with mechanic who worked and corrected my little Pinto issue's, BUT.... apparently he thought his knowledge was to important to share? He would not speak with me to give me feedback about what was causing my issues to help me understand his findings and what it was he had fixed, I agree the repair was excellent and car is still running well, been about a little over a month, BUT for the actions of the Mechanic and blowing me off and acting as though I was the little people below him to meet me about what he did to my car that cost me $600.00 bucks..... do not expect any extra service from this guy other than a smile and taking your money!!! I will not be using this service again just for the fact of the treatment I was given, even Though the work was done and corrected my issues, I will not be back. there are other repair shops out there that I will be taking my cars to and I will recommend that family and friends not give their business here. Happy with the work so far, no complaints BUT customer service sucked. so reflects the three star rating for this place.

Carlos Campos

Short version: I had to schedule to drop off my car with them almost 2 months in advance, my car was in the shop for a month for a service that could be done in 1 day and they didn't even touch the car. I had to call every week to check progress and opted to pick up the car after they were unable to commit to completing the service in the next 2 weeks after the 1 month anniversary. Very dissatisfied with the experience I had with them. First impression was good when I called them and they acknowledged that they would be able to install a new set of camshafts for my ND2 Miata, and were able to give me a quote for the service. I called them the day before I drove from Seattle to drop-off the car and they confirmed that they were ready when I got there and asked for an estimate on when I should arrange to pick-up the car, they told me that they could not guarantee that it would be ready that week because they also service cars from a partner dealership and these cars have priority on their queue. Every week I called them to check if I would be able to pick up the car, with different excuses each time. Last time I called, when it was about to complete a month that the car was with them without any service done on it, they told me that they were not able to work on my car because another one that had arrived before my car for a "bolt in kit", was taking longer than expected due to issues with the kit. Can they only work at one car at a time and only have one person that can do this? I attempted to get a commitment from them to deliver the car in the next 1-2 weeks but they were not willing to commit to any date, so I had enough and opted to get the car back and look for someplace more serious to do business. On top of the pain points of not having my (only) car for a full month, I had the expense of driving it back and forth and 2 train tickets to pick up the dirty car that was probably kept a good amount of time out in the weather. Please read other negative reviews that touch this point, I saw this before and opted to focus on the more positive reviews instead, perhaps when they actually do their work the quality is good. If you can live for a few months without your car an have sufficient patience to wait for when they can find time to work on it might still be a valid choice.

Eric Moore

This place is a joke let me explain to you why you should never bring your vehicle to these guys. First I contact them for an appointment they were two months out.. great no big deal... I spend $390 to have my car towed to Washington to their facility, they informed me they could not useThis place is a joke and the staff is lazy.. let me explain to you why you should never bring your vehicle to these guys. First I contact them for an appointment, they were two months out.. great no big deal... I spent $390 to have my car towed to Washington to their facility, they informed me they could not use my Ngauge tuner and that I would have to buy one of their SCT tuner’s ok fine I guess again no big deal but I wanted a specific one not the one they carried, now all of a sudden they called me saying that they cannot tune my car and I would need to come pick it up.i asked what was the problem ,why couldn’t they tune it, they couldn’t give me a answer. There only response was if it’s easy then why don’t you do it yourself.... ok jackAss because I don’t have a Dyno that’s why. so now I need to spend a Nother $390 to have it towed back home. Keep in mind this is a 2017 mustang GT 350 with a supercharger, Full exhaust,wideband 02 and A water methanol injection.. what do you mean you can’t tune my car??? or are you throwing a hissy fit because I didn’t want the tuner you had in stock. I would strongly recommend people to stay far away from the shop. Basically they screwed me out of two full days of work a nd $780 bill for towing. This is what happens when a small business sales to a large corporation.. you stop caring about your job and you’re there just to get a paycheck..

shannon bartkowski

Fast Specialties is a company that is as honest as you can get. I had a problem with my 2012 Avenger leaking water in the trunk, Ken was able to diagnose the problem over the phone (because of their vast car knowledge) and was able to provide a temporary fix until I was able to get it into the service at Dodge (warranty covered). I have had a few different times that I have dealt with Fast Specialties and every time was a positive experience. I also know they sponsored the American Cancer Societies Relay for Life and are involved with Shriner.. Love a company that supports their community. They will always be my first call for any car issues.