United States Postal Service

Category: Post office

Address: 1050 Maple St, Wenatchee, WA 98801, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8:30AM–1PM

Reviews

Olivia Smith

Aug 6, 2022

I called multiple times yesterday and no one answered and their mailbox was full. Today (08/6) I went in like THE LETTER THEY LEFT ME SAID TO DO and they were rude and not helpful at all. No one could tell me where my package was. It was supposed to be delivered on 08/5 but the email in the morning said it wouldn’t fit in the mailbox because it was full. ITS CORNHOLE BOARDS. It wouldn’t even fit in an empty mailbox, they just wouldn’t bring it to the door. Then they told me it would cost $100 to have it delivered even though they were ordered on Amazon. And if I refused to pay them the $100 it would be returned to Amazon. They wouldn’t tell me when it would be delivered or if I could pick it up. It’s for my wedding and no one will provide any help.

Krystal Devine

May 4, 2022

I was told today that the reason we don't get packages delivered at work is because the driver can choose not to. We have a gate at work that they would just need to call security and bring in the package but they apparently don't have to if they don't want to. Lazy if you ask me.

andrea velazquez

Mar 13, 2022

I knew that the customer service here was bad but for the most part my experiences have been alright. This last time I went in though was bad, just a flat out disrespectful experience with an employee–Jamie. I came in asking for some clarification on an issue I was having; she first off gave the impression that she didn't want to help me (pretty sure that working as a mail clerk includes helping customers), she kept trying to push that I fix the issue myself online (if I'm out running errands I'll rather do it in person), when she gave me back my ID she basically just threw it at me and to top it off she made it an issue that I had moved alot in the past (?). Jamie was rude and it was unwarranted

Kay Foxx

Dec 13, 2021

Would give zero stars but it won't give that option. It's impossible call them and get through to an actual person. And I stopped trying to ship things through them when they couldn't find a whole apartment building to deliver a friend's birthday gift. I tried 4 separate times to ship that gift, and paid them so much in the process that I could have bought bus tickets and delivered it myself by the time I gave up. When I can hand deliver my own packages in less time, and for less money, that makes the USPS kinda useless. Get better or die out and leave room for a better option.

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Questions & Answers

We are moving, where do I get a form to ill out? Deborah

Deborah Deines | Aug 18, 2020
Christopher Vyb | Aug 18, 2020

Before you move

Does the post office send a personal fax

Rebecca Bush | Aug 19, 2019
Abel Rivera Negron | Aug 19, 2019

Nope

Why is the mail not being delivered on East Mountain Brook Lane?Wenatchee Wa. No mail on Saturday the 9th of February and no main 0n Tuesday the 12th of February.

Tom Callahan | Aug 19, 2019
Della Pasquerilla | Aug 19, 2019

I don't know,I don't work there. Maybe weather?

I put a hold on our mail while we were out of town. The mail was supposed to be delivered today. We received today's mail but not the mail that has been held. How do I get the mail without a trip to the post office?

Julie Stoll | Aug 19, 2019
James Tarrant | Aug 19, 2019

Give them time. The mail that is held is in a separate area because the Post Office was down sized so much.

is this where i get a passport?

Sierra Beatson | Aug 19, 2019
Laura Boe | Aug 19, 2019

Yes, they do passports there.

How long does it take to get an answer?

Carol Jones | Aug 19, 2019
Terry West | Aug 19, 2019

An answer for what?

If I mail a Christmas card from Wenatchee Wa to E Wenatchee Wa will it get there by Saturday?

Carol Jones | Aug 19, 2019
Steve Pasion | Aug 19, 2019

Yes

What time do you receive packages?

jar jar Bear | Aug 19, 2018
Steve Pasion | Aug 19, 2018

Packages are received at the processing plant all night long. They are transferred to the retail store on Maple St. in the early morning hours. They are sorted and ready for pick up when the store opens.

Can the post office stop mail, not addressed to me or my wife from being delivered. We moved in months and still getting mail for at least 5 different names.

Duane King | Aug 19, 2018
Steve Pasion | Aug 19, 2018

Mail is delivered where it is addressed. It is not uncommon for there to be people with different last names living at the same address. If you are receiving mail for someone who no longer is at the address you can have that mail forwarded to them. Though responsibility falls on the individual to provide the postal service with a current address. For persons who are deceased you can write return to sender and deceased on the mail and it will make it's way back to the sender.

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