Rack Room Shoes

Spike S

Rack Room Shoes Opens at 11am on Sunday. Just because ( John DiNapoli's ) ⌚ watch is a few minutes ahead doesn't mean RRS is going to open on his time. That day ( John DiNapoli ) said RRS opened later, the time was actually 10:59. All opening employees were there during the opening. I guess that means ( John DiNapoli ) is lying just because he was having a bad day. Simply because he waited to the last moment to buy shoes. Also RRS isn't a magical place that has every shoe size people want. In the real world people don't always get what they want. So realistically his 1 star rating is false and he's lying to the people who actually use Google reviews. Shame on him smh

E M Owensby

Shout out to Joshua, the assistant manager of the UTC store. He was super helpful in ordering a pair of Florsheim shoes to be mailed to our home while we were on vacation at the beach. Very nice and efficient. Also watched him help several other people in the store today while we were browsing. Thanks, Joshua, for the great service today!

Jennifer Evans

I stopped by here today 3-1-20 between 2ish to about 3ish. When I first walked in I was greeted by one of the workers and she was very nice and friendly and pointed me to the nike shoe's. I needed help getting a shoe down and went upfront the girl behind the counter was in her own world drawing on some piece of paper and when I asked for assistance she called for another employee to get the shoe for me. After that I go up front to see if I could get a different one down the other 3 employees were helping other customers and again the same girl was upfront but this time on her phone. I saw a glimpse of her name tag and was in total shock that someone who is a team lead could be so rude and useless because once again she called for someone else to get the shoe for me and then proceeded to go back on her phone. The only reason why I'm giving this store a 3 star is because the other manager and workers were super nice and helpful. I will surely come back as long as that so called "team lead" is not there.

Chris Kelly

Great selection of shoes for the whole family. Bought a pair of Nike sneakers and had a problem with them, returned then and exchanged for another pair and they were really pleasant about it. No hassle at all. Give them a try!