ATM (Wells Fargo Bank)

Akib Shaikh

Came in for a wire transfer, a Banker helped me out pretty quickly and thoroughly while answering all the questions I had. Then I had to get a cashier's check. Waited for about 5-10 mins for the teller to help me. They were all very helpful and considerate to me.

Miguel Cruz

If a could rate this bank 0 I would this branch has the worse customer service. I go in ask questions one day the next they are telling me a different day. My checks are being held for 7 days for MY money to be available. I was told I could cash my checks since I bank with them and Now they say I cant. Than they tell me to deposit and they can give me portion of my check I do that and than they day I have to wait 7 business days for the money to be available. I Call Wells Fargo and they say it was this specific branch that put the hold. Their customer service cant even help me. I also called because I had checks stolen from me so I called to report that and put a stop to those checks two days later those checks are cashed and taken from my acct. I called to complaint and the information about the checks was wrong. Ive been transferred to 3 representatives and none have given me a straight forwards answer about when my money will be on my acct. or what is being done about it. BAD bank and Branch.

Martha Trentham

This bank does not offer customer service. They do not answer their phone, the bankers are really put off if you need to wire money, it was an unpleasant atmosphere. I left, drove 25 mins yo Rockwall. Wow what a difference. They should really close this branch if they make customers so angry.

max aguilar

This place is honestly useless, they are better off closing the branch and saving on the lease. Worst banking experience ever. I have been waiting for the right time to change to my local credit union and I think it’s time. I have been banking with Wells Fargo for over 11years. It use to feel good to go in to a branch but now it’s like they are pushing the customer away on purpose.