PODS Moving & Storage

Lynn Peters

We were hesitant to use PODS at first with the cost and not best reviews online. We moved cross country from Washington to Michigan and the cost was going to be very high to move our whole townhome. We ended up selling most of our large furniture and got just one 16ft POD. We were worried that it wouldn't all fit and reserved a tag along uhaul trailer just in case too (we ended up not needing it!). We were lucky and got pretty much a brand new POD with a hard top so we were happy about that. Pros: easy cancellation with no fees if done early if plans change, able to drive just our own vehicle and no large moving truck (esp. with gas prices currently), didn't have to do much work once it was all filled, pick up/drop off went well for us, customer service seemed to work okay on our end Cons: MAKE SURE you have the space to have it dropped off-we had to talk to neighbors beforehand to move their cars to make room on the street, ours did get jammed trying to open it afterwards but our service man helped get it open, trying to schedule it needs to be done far in advance, timing for delivery you need to be flexible that it could be a few days late and you only get your 3 hour window the night before Advice: MAKE SURE you strap things down as you pack. Things do need to be tight and secure otherwise yes your things will probably break. Have a plan for packing and get some friends to help. Also, wrap your furniture with blankets and stretch wrap to help further protect it. Before closing the door make sure last items are secure as they will shift and could cause the same problem we had with the door getting stuck when arriving. Try to schedule at least 3 months in advance to get best prices and schedule everything ASAP before times get booked up. Be flexible with it coming a few days late as things can happen on the road. Don't put things in it that you need right away. Overall I do recommend for a long distance move if you are well prepared.

TFat69

For a cross country move my monthly payment was increased multiple times. When I scheduled my drop off date, they made absolutely no mention of charging my account an extra $1000. If I owed more money then that's fine but TELL ME BEFORE YOU OVERDRAW MY BANK ACCOUNT! After calling and trying to figure out why my account was charged (since again there was absolutely no mention of this charge anywhere) I got put on hold after hold wasting hours of my time. Would not reccomend this company to anyone that doesn't want to get ripped off.

Ryan Vollrath

My partner and I have been using PODS for a cross country move and have had the worst experience. It took several excruciating phone calls to try to communicate the details of our initial drop off location and in the end we had to drop the POD over 10 miles away due to their inability to understand the our drop off and pick up needs. When we arrived at our new home, the POD had not been dispatched from our city of origin despite another two phone calls to confirm details of the shipment. IF you call PODS, you're going to interact with super friendly and completely ineffectual service representatives who cannot answer questions or solve problems. We've had to lay out hundreds of dollars on top of the cost of the POD to purchase items for our new home while we wait over a week for our belongings to catch up with us. If you value your time and sanity, you won't book with PODS.

Kate Venegas

Pods was fantastic! We moved our stuff from Colorado to Washington and had a great experience overall. They worked with all of our drop off locations each time. Every driver we got was very nice and efficient as well. Highly recommend if you are trying to make your move less stressful, worth what we paid and more!