Address: 7879 Heneska Loop, Alexandria, VA 22315, USA
Phone: +17039710200
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–10PM
Saturday: 11AM–10PM
Corine Sass
We come here regularly, like at least a few times a month for drinks and often times for apps, as it’s really close to our house. The food is good and the drinks are good, there’s no real complaints there. The service however…… is god AWFUL. It’s terribly slow and inexperienced. You could walk up to the bar and stand there for 20 minutes while the bar tender picks at her nails and looks at you and still not get a drink. Tonight, we had TWO separate workers ask if we have been helped yet in a 30 minute time span and then never come back. In that time, not only did we just walk out but so did two other tables full of people not being helped. It’s honestly as if this company only hires people with no work ethic. Weird tactic but go off, I guess.
Roy Brown
Slow service is the primary downfall of this place. I thought this was a safe choice in an unfamiliar area. We have had positive experiences at other Greene Turtle restaurants that we regularly patronize, but this Greene Turtle proved to be unacceptable in almost every way. We visited twice over the weekend of 4/30-5/1/22, for lunch on Saturday and dinner on Sunday evening. Sunday dinner gets less than 1 star. It was horrible from the moment we walked in the door when the host, despite the fact there were practically no other patrons in the place, was slow to respond, and got very indignant when we objected that she was trying to seat our group of 8--eight--in a BOOTH. Service was slow. The server was pleasant and apologetic enough, but the bar and kitchen staff clearly were not hustling. Minor items like requested dipping sauces were not provided. I don't know about others' foods, but my burger was of a very poor quality meat (bone fragments or gristle--something unpleasant throughout), was not cooked as ordered, and basically was the worst meal I have ever experienced at a Greene Turtle. The check was well over $200, but we did not punish our server for the failings of the kitchen, bar, host station and management. Saturday lunch gets 4 stars and was mainly acceptable, except service was, again, very slow on the back end despite no crowd. I had the always reliable Ty Cobb salad, and the other three in my group had no complaints.
Lefty Painter
Came for the first time ever last week and the service from Shelia was so amazing I came back three more times since then. The food is regular bar food. Every recommendation she had, I devoured. Modifying the pork nachos to the spicy bbq sauce won over my heart, just like adding salmon to the shrimp pasta. The restaurant and food are good, Shelia makes the EXPERIENCE phenomenal, you don't get that many places.
Caitlyn Riley
Had a great time, there was music and dancing. Besides the atmosphere, the best part of my dinner was the service I received. Sheila had prompt service with a smile every time. She made the food taste better and the drinks seem stronger! Go here and make sure you sit in her section!
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September 2015
Unfortunately Larry, I don't work there in over 1 year. But it's best if you check out their website or call the restaurant and chat with management for more information,k.
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