Address: 8000 Richmond Hwy, Alexandria, VA 22306, USA
Phone: +17033601445
Sunday: 8AM–5PM
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–6PM
Angie Gomez
Worst Car wash in the area. Their system is awful and nobody has a clue of what’s happening. They give you a price and they charge you something else every time. You’ll be better off taking the car to a gas station car wash and clean the inside yourself.
Saba Z
I have been a customer for few years now, and generally speaking, they do a decent job..... until recently. Last Friday (7/1), I brought my car in for a wash. I asked the team vacuuming the car to make sure they vacuum the spaces on both sides of the center console. When the vehicle was washed and wiped, I got in to inspect the interior of my car. As I was checking the driver's side space next to the center console, I noticed couple of brand new scratches that were not there when I handed my vehicle over to Mr Kleen's team. This crushed me, and what made the entire experience worse was someone from the team rushing me off the lot to make room for other customers while I was trying to process what had just happened. The entire experience has left a bad taste in my mouth because not a single team member stepped up to notify me about what had happened (scratching my car) -- I found out myself because I tend to inspect my car before and after I do any type of service. The biggest mistake I made was not taking any baseline pictures before handing my vehicle over, so I could prove to them that they did the damage. So the lesson here is: If you are going to bring your car in to this or ANY car wash, TAKE PICTURES. This entire experience has convinced me to just wash my own car; a car wash will be used as a last resort from now on. Since I am here.... Let me comment on car wash tiers as well: For a tier named "Supreme", the results looked worse than the "VIP" and "Ultimate" tiers, both of which are cheaper -- this has happened on multiple occasions, so I recommend avoiding it (unless you like paying more for no added value).
Mohammad Pirzada
I come here all the time and they do excellent job. Never have failed to disappoint. They always do a good job washing my car and making it look spotless!
Jeffrey Ladrae Williams
There was a slight mixup with the scheduling of my detailing (probably on my end) and the manager/owner still handled it with professionalism and care. He was polite and his staff was A1. I love this place and highly recommend it!
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