The UPS Store

Ernest Williams

I went online to search for notary, The UPS store came up so I made an appointment online! When I show up The guy tells me he's going on lunch! And that they don't take appointments not at this store! I tell him well online it says you do! He told me no not at the store! Worst customer service ever!

Jo Mar

Don't use this store!!! I had to mail off important documents qith my DL# SS# and bank info. I mailed it using a tracking number. After day of tracking it still shows that it didn't leave the store. I called post office and gave them the tracking number. They show no record of picking up. So it's in their store. Now I have to worry about credit fraud because it had all my info. Don't not trust this store!!!!!!!

Lawrence Brown

Sort of a buyer beware situation. They cancelled my box on me after 13 years because i was 1 month late paying my yearly subscription. They told me they could auto forward my mail, they never actually did it even though i set it up multiple times. They said they could email me if i got a package, that never worked either. They called me in Jan 2021 to tell me that my box was due in July 2020(that is not a typo), except no one called me in July 2020 and since auto forwarding of mail didnt work i never got a bill, even though they have my current home address on file. Technically its my fault for not marking my calendar that it would be coming due. But thats pretty poor customer service after 13 years.

Sandy Tran

I come here on a weekly basis and have never had a bad experience. I drop off up to 10-15 boxes already labelled and always get asked if I would like a receipt. Yes, the older Asian lady is not as friendly as the other employees but that's more of a cultural thing. I can see if you don't see a smile from her, someone may be predisposition to think she is rude. I have never seen her smile and I don't take it personally. She's just about business that's all. Every other employee has been very courteous and helpful. I even came a few minutes one time before closing and they were still super nice.