Healthy Pets Northwest

Dani Brunner

It takes a lot for me to write a review, let alone a poor one. But today's experience and nauseating email response I received back from the operations manager, Dusty, is one for the books. It took months for them to agree to special order dog food so I didn't have to make an extra trip across town to their competitor. Once they did, they decided to carry the brand in-house regularly which I was excited about. Their competitor offers a buy 12, get one free program which I understood to be from the manufacturer and thought the manager said it would be the same here. I've purchased 9 bags and today & when I asked how many more to get the freebie, the manager said they don't offer that and I could join their loyalty program. Join their loyalty program, now?! Gee, I wish I had known this sooner. Each bag is over $40. I was so frustrated and asked for the owner's info. She gave me Dusty who is the operations mgr. I wrote him explaining what had happened, his response was condescending and told me to go ahead and go to the competitor. WOW. Save your money! This place does not know what customer service and loyalty are all about. Not even trying to make things right is unbelievable to me. Yes, I will go back to your competitor. It's worth the extra trip to have good service!

Dave H

A great place to get pet Supplies. The folks here are both helpful and kind and they have a great selection of food and treats.

Chris Woods

I buy my bulk dog food there. prices are reasonable for a physical location vs online. People who work there are always happy to see my pups and great them with treats.

Megan Boyd

I love needing to get dog food when I'm in Southeast because I get to go visit Healthy Pets NW. A very helpful, caring, and lovely family owned small business. Their love of animals and their people is blatantly obvious the second you walk into their store.