Brandt's Sanitary Service Inc.

Kelli Cantrell

They see alway polite and don't charge arm and a leg.

Jenni Kistler

We've used Brandt's Sanitary Service for our regular trash service for years. We've never had an issue and never really gave much thought to it as what needed done always got done just fine. Sure, the yearly pickup schedules that they sent out were nice and the big bins for extra cardboard drop off are super handy, but again, just your average refuse service - local and family owned, which is a bonus. Until we needed to clean out our garage for a move. That's when we really got to see the benefit of having our very own local, family run business, and boy did they shine! The other reviews in this mix must be old because I was able to get what I needed (a dumpster rental), with ease. They helped me determine the best size, advised me on how I could rent and schedule dumps vs pick-ups to save money and extend my use, were super flexible with helping us work with our unknown and constantly changing timeline, and were so easy to connect and communicate with. We really are so lucky to have Brandt's as our service provider. Oh, and they now have an app - and it will remind you which bins to put out and when! Thank you, Brandt Family!

Cassandra Martinez

Last week tried to call and make a payment and the number was disconnected. Finally made the payment a week later. Always have constant issues with this service and hands down the most difficult to deal with of any utility company I have ever had. They don't offer automatic payments either which makes things tough especially when the number is randomly disconnected. On multiple occasions my trash was not picked up even though I am supposed to have my trash picked up on a weekly basis. Independence / monmouth needs a new trash provider.

Samuel Robinson

This is downright the worst company I have ever had to deal with. When I set up my utility services, they seemed annoyed at my mere presence. I figured it was because it was a Monday and 30 minutes from lunch, so I brushed it off. However, every time I've had to call them and ask questions since-- the exact same treatment. They don't even put a billing cycle on their bills, the bills show up at random times. I've received two bills thus far for four months of service. The bills were for completely random amounts, and the first bill didn't even itemize things. If you drive through neighborhoods after trash pickup day, you'll see seas of yellow tags on bins that they've decided they don't want to pick up. The amount of "infractions" they have is ridiculous. I am hoping that, one day, Republic comes into my side of town. That or I'm going to start personally driving my garbage to the dump. They are AWFUL and end up being overpriced due to all their billing mistakes and add ons.