Address: 2847 Chad Dr, Eugene, OR 97408, USA
Phone: +15413425227
Sunday: 9AM–5PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–7PM
Kimberlee Varkett
Banfield Eugene is not it! The staff are consistently disrespectful and unkind. My pets and I are more than a number. Please have people working here who are pleasant and kind .... it's difficult to even want to come in here - even though I have unused services on my plan.
Jamie L
Their prices for insurance plans are a little high, Getting an appointment in a fast manner is close to impossible, that being said though, the vets are very caring and truly want what's best for your pet. Dr Harvey is AMAZING and very understanding. Overall the staff is very friendly and they take good care of my animal.
Andrew Johnson
Set up an appointment online and drove an hour to get there the day of. Their online booking system doesn't function properly, so they refused to see us for our scheduled appointment. They said they attempted a call, but I only received a text to confirm our appointment. Front desk was less than helpful.
Robert Carter
After 15+ years of Banfield we have parted ways. The front desk staff do not conduct themselves in a professional manner mainly (April) after several dealings with her over the years and her short rude demeanor we had enough. We made 2 attempts to resolve one with her another with her supervisor, April simply hung up on us and her supervisor was rude and didn't want allow us to complete a statement. They took no accountability for the staffs actions not a simple we apologize for an escalated situation that could have been approached differently would have sufficed. Dr. Below is wonderful and she is what has kept us there over the years, but the lack of customer service is beyond acceptable. We homed 2 of our Frenchies and the new owners refused to go back as well for the very same issues. Move on there are other facilities available that will treat the public in a professional manner and give loving care to your pet.
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Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
Many of our veterinarians treat exotic animals and small mammals. Contact your nearest Banfield Pet Hospital to find out if they are equipped to treat your pet, or with any specific questions you may have regarding bringing your bird in for a veterinary visit.
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including: • Vaccinations • Dental Care • Parasite Control • Nutritional Counseling • Behavioral Counseling • Comprehensive Examinations
If you have the Banfield APP you can pay through the APP.
I save a lot of money by having my dog on one of their wellness plans which includes all routines Vaccines, annual dental cleaning, bi-annual comprehensive exams, free appointments (fees waived for additional visits that maybe needed), and discounts on most other things you may need. It's definitely worth looking into.. because honestly no vet is cheap and this is the best deal/value/affordable care I've found. You can also use a care credit card there which is very helpful.
Hi - Thanks for reaching out! We do provide ear cleaning at our hospital.
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