Shoreline Watercraft & Boat Rental

Category: Boat rental service in Chelan, Washington

Address: 407 W Manson Hwy, Chelan, WA 98816, USA

Phone: +15096821515

Reviews

Erik Finley

Aug 8, 2021

Meh. Know that you have to fill up the tank when you're done riding. The equipment all worked well. There was a TON of paperwork to sign, which could have been provided beforehand, so I could have actually read it before showing up for the rental. Kids running the operation were nice enough.

Ruby Nagra-Basi

Jul 26, 2021

Good service we rented boats for two days and they were accommodating. Boats were clean and just have to get fueled before returned. Overall I reccomend it.

Alex Janakos

Jul 5, 2021

The jet ski was running great until some wood got stuck deep in the motor. We were stranded and eventually got towed back by a nice group of guys. They use some special tool to fix it. When I asked for a discount they insisted otherwise.

Jill Marr

Aug 21, 2020

The boat was fun, and we had a great time on the water. The staff is super unhelpful and utterly disinterested in your experience. We were first time boaters and the young person that showed us the workings of the boat went way fast and couldn't even try to enunciate for you to hear. We had to ask for him to repeat multiple times. When we got back the staff met us and all they said to us was, "where is the buoy?" We didn't know what they were talking about. Only saw one buoy when we left. No one did a walk through with us to ensure all gear you might be responsible for was present. Instead, 3 staff came out and looked for this 1 buoy we knew nothing about. Then stated we were going to have to pay for the buoy we never saw. There was no, "did you have a nice time?" or "how was it?", and definitely not a "thanks for boating with us." The young person that ran my card to pay $60 + tax for the missing buoy looked very angry and treated us like felons. We spent $444 for 4 hours of boat rental already plus $75 in gas. My husband and I didn't argue we just paid the buoy fee, but was baffled by this extra buoy we never saw. I'd advise to rent elsewhere. No one cares squat about your experience or basic customer service skills. Even enunciation for your boater review is too much for this crew.

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Questions & Answers

What hours are available for an 8 hour rental?

BRENT BASHOR | Aug 17, 2020
Shoreline Watercraft & Boat Rental | Aug 17, 2020

Our full day rental is 8 hours and typically starts between 8 am and 10:00am - Please call (509)682-1515, we’re happy to assist you with any additional questions and availability.

do you rent sailboats?

lisa spitzmiller | Aug 17, 2021
Shoreline Watercraft & Boat Rental | Aug 17, 2021

Unfortunately we do not rent sailboats.

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