Visionworks Tanasbourne Town Center

Daniel Lita

I was impressed by the professionalism of Stefanie, Kyle and O.D. Chelsea Territo. I highly recommend this place. Great job guys! 12 months later (8/11/22): I had a great customer service experience working with Caitlin. Thank you!

sirna gajendhar

Very poor experience. I have ordered glasses on Jun 7th, exactly I received my order after 1 month. I had to follow up every week to expedite process. Manager promised me to appease for this issue, when I visit centre to collect glasses, he is on leave. I have left the notes, still awaiting for call.

Jolie Cornell

I had an exam and placed an order for glasses using my insurance. I did not hear any updates about my order for over a month. I called the store twice and they did not know what happened to my order, only stated it was in process at the lab and could not help me further. Horrible customer service - will not be returning.

Rachel Holland

Here's my story, my Dad had a stroke and the EMT's lost his glasses. My mom has Alzheimer's not a lot of help. My husband is in another hospital because he has pneumonia. That being said I was a hot mess! Found a old pair of glasses for dad, but it has missing a screw missing. No one at the two places I went would help even when I offered to pay them. Walking into visionworks ready to cry and I met a angel! CASSIE not only said no problem, fixed them on the spot immediately. She wanted to make sure Dad was taken care of, got a case for them and polishing cloth (I forgot both). When I asked her how much she said don't worry about it, take care of yourself and your family. That simple kindness will make our whole family customers for life! Cassie Thank you for your kindness and amazing service!