Address: 429 Nichols Rd, Kansas City, MO 64112, USA
Phone: +18167537151
Sunday: 12–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Kate Porter
I was pleasantly surprised by my recent shopping experience at Express. I do not enjoy shopping and am usually pretty irritable when I have to buy clothes, but Jesse turned my attitude around at check-out. He is absolutely professional, and I appreciated his positive attitude and friendly conversation. Thank you, Jesse!
cristina magallanes
I am an a list for the express card so i shop a lot at express and no one greeted me and when i wanted to try on clothes no one took my items to a fitting room and no one was around to open one for me. I didn’t like the treatment at all when another lady came in with heels on she was greeted and treated differently. I was wearing a casual outfit with tennis shoes and i never imagined my clothes would make a difference. Horrible service
Whitney Jones
Really nice clothes, but the store could use and update. The clothes are beautiful and of a great quality, but the state of the store doesn't match the quality of the clothing. The front doors are a mess and need to be replaced and the fitting rooms look terrible, old scratched up paint and squeezed together in an awkward placement. No one wants to try on clothes so close to the cash register, with very little privacy available...just saying. But...with that being said they are most definitely worth a trip to, because the clothes are REALLY NICE. The have a great size selection and accommodate all body sizes; if you're plus size they only carry a 12 in store, but larger sizes are available online. I just wished the company would put some time and money into fixing up the store, because it kind of ruins the atmosphere and the shopping experience.
Ryan Freeman
I was in the store for 30 minutes and not one associate said a word to me, even while being rung up. It’s almost as if they were avoiding me. This has happened to a friend of mine as well. Other expresses have great customer service, but I would avoid this location if you want the customer service you deserve, especially at a high end retail store.
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Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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