Ruby Tuesday

OMAR LEBRON (OMAR)

THIS PLACE IS GOOD BUT THEY NEED TO IMPROVE. WHAT THEY SHOULD DO IS EXPAND THE BUFFET AREA WHICH HAS VARIETY SOMETIMES ONE STAYS TO LOOK AT THE BUFFET BECAUSE THERE ARE MISSING THINGS HERE THAT ARE NOT AVAILABLE. YOU KNOW ME A RESTAURANT CONSUMER I HAVE BEEN PASSING FOR YEARS. THE PLACE IS NO LONGER LIKE IT BEFORE BUT WITH THIS MESSAGE YOU MAY HAVE THE OPTION TO IMPROVE TO SEE IF YOU CHANGE YOUR SERVICE FORMAT TO BUFFET. SO THAT YOUR BUSINESS CONTINUES GROWING. THE PLACE IS LOOSE AND THE CUSTOMER IS NOT FLOWING BECAUSE THEY HAVE TO IMPROVE THE AREA THAT AFFECTS YOU. IF THESE AREAS IMPROVE YOUR RESTAURANT CAN PROGRESS MUCH BETTER, WHICH IS NOT TODAY. GET TO PROMOTE YOUR BUSINESS SO YOU WILL HAVE YOUR SUCCESS.

Brittany Thomas

No service Came in for lunch 6/18/2022. Was greeted and seated immediately. Maybe 6 total tables during lunch hour. Sat for over 15 minutes with no server to greet us. 3 servers stood/sat at booth near entrance of kitchen, talking and laughing. After waiting longer, we left. Being a server myself, along with a slow lunch hour—very disappointed.

Todd Strauser

This restaurant is embarrassing even for a chain and needs a complete overhaul. Last visit a week ago was told they had a half hour wait because they were busy with door dash orders. There was countless open seats and tables, not sure why this would affect the server staff. Walked out. The food is usually subpar at best, the restaurant itself is not very clean and the service is very slow. This location needs desperate help. Save your money and dine elsewhere.

Derek Baughman

Ordered a ribeye and was served what appeared to be a sirloin. I didn’t return it even when the server asked, not minding so long as they charged me properly. But when I got the bill, the manager had removed the entire entree from the check. This was a pleasant surprise, really appreciated this unexpected, above and beyond customer service.